Portfolio Development Manager
AMIDEAST
Total years of experience :18 years, 9 Months
AMIDEAST - Oman
Portfolio Development Manager December 2010 - Present
Responsibilities:
• Act as Country Director during the absence of the Country Director.
• Achieved OMR 500, 000 sales that cover Contracts and Public courses in English Language Proficiency,
Professional Skill Training and Testing.
• Develop and implement strategies to increase awareness of AMIDEAST and its products and services.
• Develop and implement sales strategy for all testing products, English language courses and capabilities and
AMIDEAST training programs, with particular emphasis on the Project Management Professional (PMP)
program.
• Actively involved in the business assessment and development, sales forecasting and budgeting.
• Continually improving short- and longer-term strategic plans
• Meeting with clients, identifying opportunities and collecting critical client information
AL TOKI GROUP - Dubai
Group General Manager January 2008 - November 2010
Responsibilities:
• Visualizing integrated marketing strategy, conducting retail and wholesale management and ensuring teams under purview met their account specific targets, overseeing entire operations, division budgets, interpreting
requirements of the customer and conveying the same to teams to facilitate service actualization.
• Instrumental in developing market share and achieving goals envisaged by business plan in tandem with regional marketing strategy and local insights.
• Evaluating overall results of plans in terms of turnover, profit and share of marketing volume in addition to maintaining robust relations with external agencies and local business groups to promote awareness of
corporate entity.
• Introducing and disseminating all information about company products in the Middle East, establishing quality
distribution partners and a broad client base, executing all company legal, banking and accounting duties,
often serving as a chief point of liaison and contact for critical issues requiring guidance.
• Assuming responsibility for product promotion and brand proposition, performing market research, analyzing
competitor strategy and concentrated on supplying value based best quality products, ensuring complete
customer satisfaction and resolving all issues pertinent to quality and service standards to boost consumer
perception.
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Mobile: 98191344 / 97016500 Email: altoki.
KANOO GROUP - Dubai
Administration Officer December 2005 - December 2007
Responsibilities:
• Oversaw several functions critical to administration of the department such as coordination of the issue of offer letters for new recruitments as per communicated join dates, authorized Passenger Travel Arrival
statements for new recruitments and prepared final settlements for terminated and resigned staff.
• Computed staff compensation and benefits with special emphasis on overtimes calculations based on set
formula in accordance with company policy and ensured that each employee was promptly credited with his
dues for overtime service.
• Supervised staff work schedules and calibrated leave rosters in accordance with applications received,
allocated leaves of absence and organized the same in a way to have least impact on work rota in addition to issuing notices for annual advance and medical leave categories.
MAERSK SEALAND - Dubai
Customer Service Officer July 2005 - September 2005
Responsibilities: • Managed freight forwarding operations, handled issues pertaining to rate enquiries and container releases in addition to executing all duties arising out of or in course of managing customer enquiries.
• Maintained superior client relations, ensured effective vendor management and ascertained market sources for procurement to ensure smooth and uninterrupted supply.
• Administered resources prudently to meet targets, continuously endeavored to improve sales procedures and scheduled work flow to enable optimum productivity.
• Provided clients with flexible terms to ensure business perpetuity, constantly updated and acquired
intelligence on market trends, product preferences, laws, regulations and utilized market savvy to stay ahead of competitors.
• Collaborated closely with clients to customize services based on market requirements and specifications in addition to providing constantly improving standards of service.
• University of Wollongong Dubai, UAE June 2007 Master's Degree, International Business
• University of Sharjah, UAE June 2005 Bachelors Degree in Business Administration