Call Center Agent
delta
Total years of experience :3 years, 5 Months
- Answered incoming calls, chat messages, and email communications to handle ( product or service ) concerns
- Offered actionable solutions for customer concerns by following internal database prompts and company scripts
- Delivered accurate organizational information, including products, services and procedures
- Answered incoming calls, chat messages, and email communications to handle ( product or service ) concerns
- Offered actionable solutions for customer concerns by following internal database prompts and company scripts
- Delivered accurate organizational information, including products, services and procedures