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Mohammed Al-Moayed, Head of Operations & Supply Chain

Mohammed Al-Moayed

Head of Operations & Supply Chain·Sweater,

Saudi Arabia

Bachelor's degree, Information & Computer Science

Work experience

Total years of experience: 19 years, 6 months

Head of Operations & Supply Chain

January 2024 - Present

Sweater,

Riyadh, Saudi Arabia

January 2024 - Present

Leading business operations, program execution, and customer experience strategies to drive
growth and efficiency.
Company industry:
Textile & Apparel Production
Job role:
Management

National Warehouse Manager

October 2022 - December 2023

Olayan,

Dammam, Saudi Arabia

October 2022 - December 2023

Managed nationwide operations, warehouse expansion projects, and resource optimization.
• Supervised daily activities across multiple warehouses, ensuring operational excellence
and compliance with business goals.
• Led business review processes and implemented performance improvement strategies to
streamline operations.
• Managed strategic partnerships and negotiated vendor contracts to optimize resource
allocation.
• Developed staff training programs to enhance team efficiency and performance.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Logistics and Transportation

Operations Manager

January 2021 - October 2022

Amazon

Riyadh, Saudi Arabia

January 2021 - October 2022

• Spearheaded strategic planning initiatives, enhancing efficiency in program execution
and customer satisfaction.
• Developed operational workflows and SOPs, ensuring alignment with organizational
goals.
• Managed team performance, fostering a results-driven culture and continuous
improvement mindset.
• Collaborated with cross-functional teams to improve service delivery and streamline
business operations.
Company industry:
Internet & E-commerce

Warehouse Operations Manager

March 2019 - April 2021

Johnson Controls

Jeddah, Saudi Arabia

March 2019 - April 2021

• Developed and implemented strategic plans to optimize supply chain and logistics
operations.
• Managed cross-departmental coordination to enhance program execution and customer
service delivery.
• Allocated resources efficiently to improve cost management and operational efficiency.
• Conducted business performance analysis, recommending process improvements to
achieve KPIs.
Company industry:
General Engineering Consultancy

Supply Manager

January 2018 - January 2019

Careem

Jeddah, Saudi Arabia

January 2018 - January 2019

Managed fleet and customer service operations, optimizing service efficiency and beneficiary
experience.
• Developed business processes to streamline customer service and ride management
workflows.
• Led performance evaluation processes, identifying areas for operational improvement.
• Managed vendor partnerships to enhance service delivery and operational efficiency.
Company industry:
Motor Vehicle Passenger Transport

Logistics and Customer Service Coordinator

November 2012 - January 2018

Mars Saudi Arabia,

Jeddah, Saudi Arabia

November 2012 - January 2018

• Led operational efficiency projects, improving order fulfillment and reducing costs.
• Managed market analysis and process re-engineering efforts to enhance customer
experience.
• Implemented standard operating procedures to maintain service quality and efficiency.
Company industry:
FMCG

Materials Planner – Jeddah Factory

January 2010 - November 2012

Procter & Gamble,

Jeddah, Saudi Arabia

January 2010 - November 2012

Managed procurement, supplier relationships, and inventory planning for multiple SKUs.
Company industry:
FMCG

Network Engineer

November 2009 - April 2010

Jeddah Municipality

Jeddah, Saudi Arabia

November 2009 - April 2010

• Established the network infrastructure including installation of routers, switches and cabling, PCs, network point devices across 23 branches inside and outside Jeddah
Company industry:
Public Administration
Job role:
Information Technology

Software Engineer

November 2006 - November 2009

Direct Marketing Services Agency

Jeddah, Saudi Arabia

November 2006 - November 2009

• Fully owned and managed the project for establishing network infrastructure for the new branch of the company comprising of 200+ network points, routers, cabling, PCs & servers and software on 2 floors.
• As project manager built a new call center system for the company managing all phases from determination of business requirements through working with the service provider for installation of new system software & infrastructure, testing, validation and rollout to training of end users (call center agents).
Company industry:
Marketing
Job role:
Information Technology

Education

King Fahd University of Petroleum and Minerals

June 2006

June 2006

Bachelor's degree, Information & Computer Science

Saudi Arabia

GPA (point): 2.3 out of 4

GPA (point): 2.3 out of 4

Skills

Inventory Management
Expert
Inventory Management
Expert
Inventory Control
Expert
Inventory Control
Expert
Warehouse Management
Expert
Warehouse Management
Expert
Project Management
Expert
Project Management
Expert
Supply Chain Management
Expert
Supply Chain Management
Expert
OPERATIONS
Intermediate
OPERATIONS
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
BUSINESS PROCESS
Intermediate
BUSINESS PROCESS
Intermediate
BUSINESS EXPANSION
Intermediate
BUSINESS EXPANSION
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
COMPUTER PROGRAMMING
Intermediate
COMPUTER PROGRAMMING
Intermediate
Audits and Compliance
Expert
Audits and Compliance
Expert
System and Process Optimization
Expert
System and Process Optimization
Expert
Stakeholder Relations
Expert
Stakeholder Relations
Expert
Inbound and Outbound Logistics
Expert
Inbound and Outbound Logistics
Expert
Order to Cash Cycle Management
Expert
Order to Cash Cycle Management
Expert
Vendor Management
Expert
Vendor Management
Expert
Budgets and Cost Control
Expert
Budgets and Cost Control
Expert
Third Party Logistics (3PL)
Expert
Third Party Logistics (3PL)
Expert
Customer Relations Management
Expert
Customer Relations Management
Expert
Continual Improvement Projects
Expert
Continual Improvement Projects
Expert
Teamwork and Leadership
Expert
Teamwork and Leadership
Expert
Near Expiry Management
Expert
Near Expiry Management
Expert
Material Handling and Safety
Expert
Material Handling and Safety
Expert
Material Planning Skills
Expert
Material Planning Skills
Expert
Project Management
Expert
Project Management
Expert
Inventory Management
Expert
Inventory Management
Expert
Inventory Control
Expert
Inventory Control
Expert
Warehouse Management
Expert
Warehouse Management
Expert
Supply Chain Management
Expert
Supply Chain Management
Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Training
Project Management Professional (PMP)
Meridian Quality Management Professionals (MEQMP), Jeddah KSA
Jun 2019