System Analyst
Ministry of Interior
Total years of experience :16 years, 3 Months
- IT Department, Applications
• Head of K2 development department.
• Development processes by using K2
•Gather requirements for developers and prepare the required data for them
•Write the Software Requirement Specifications documents
•Follow up with developers till delivery of each sprint or phase
•Testing of IT Applications and Check for Bugs and works to fix them with developers
•Do presentation to customers before delivering the products and make sure it is free of bugs
•Support customers even after delivery to make sure everything is going smooth and fine
ERP Software operator
•Manage Security of Data
•Support in Hardware Repair
•Works in Public Relations Network
Assist with day to day operations of the HR functions and duties
•Provide clerical and administrative support to Human Resources executives
•Compile and update employee records (hard and soft copies
Follow up sales orders
•Weekly and monthly reports writing
•Supervising sales representatives and following up their results
•Answering to customers’ inquiries and assisting in resolving their issues
Projects and Courses
April 2018 KSA Government, IT Governors - KSA
Main Skills: Microsoft Office Strategic IT Management Teamwork Communication Self-Motivated ERP System Strategic Decision Support Statistical Analysis Time Management