محمد الزارع

• Focus on the Strategy, Operations and Digital Transformation and Governance within the private and public sector. Helping clients solve their complex business issues from strategy to execution using different technology like KPI’s, BPR, Benchmarking and Governance.
• Oversee the quality of deliverables, effectively manage the functional and technical team, support functional tracks of the transformation and relationships.
• Work closely with clients to deliver projects and ensure strategies are managed end to end.
• ICT and Management Strategy and Planning, building vision and strategy formulation for devel-opments of business models and business plans.
• Conducting assessment and diagnosis of issues and challenges facing clients in the corporate strategy, investment, trading, risk management and commercial optimization space.
• Identifying and planning actions/initiatives to help clients capture new growth and/ or optimization opportunities in volatile commodity markets.
• Plan and implement strategic initiatives and monitoring the achievement of performance indica-tors.
• Oversee the company policies, procedures, auditing of companies and restructure their organiza-tional structures, and service delivery models.
• Build business policies, procedures and quality programs, and ensuring transparency and integri-ty of procedures.
• Evaluate and assess companies and writing reports.
• Audit, consult and assess for ISO 27001.

• Develop and lead the strategic goals for the organization across both local and international operations.
• Responsible for driving the company to achieve and surpass sales, profitability, business goals and objectives aligning with the group strategy and targets.
• Establishes, coordinates and administers as an integral part of management, an adequate structure for the delivery of effective and efficient administrative operations (e.g. finance, HR, IT and Logistics)
• Motivate and lead a high performance management team; attract, recruit and retain required members of the management team not currently in place; provide mentoring as a cornerstone to the management career development program.
• Ensure high customer satisfaction by focusing on customer needs first, and managing, escalating, and/or orchestrating sales and delivery success.
• lead development projects, managing the current and future assets portfolio as well as leading the acquisition of new investment opportunities.
• Build a sound, sustainable and exponential growth business with a view to dominating the markets.
• Manage the business unit P&L by monitoring revenues and expenses to ensure they are aligned with the budget and make adjustments as necessary.
• Manage the implementation of all information systems.
• Provide advice on evaluation, selection, implementation and maintenance of the information systems, ensuring appropriate investment in strategic and operational systems.
• Establish, develop and review policies, standards and procedures for the departments.
• Lead development of annual manpower plan and set organization structure and job grading.
• Drive execution of all HR processes (e.g., hiring, training, performance reviews, promotions, etc.)
• Develop annual business plans that support the road map of company strategies, improve market share and services levels, while improving the company’s overall revenues and net profit.
• Mentor and develop staff using a supportive and collaborative approach and KPI's
• Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals, and administer salary adjustments according to company policies.
• Maintain the relationship, projects assignments and other issues with telecom operators and suppliers.
• Formulating strategic alliances development with partners such as service providers and telecommunication companies etc. to acquire and maintain new projects.
• Upgrade and implement an appropriate system of policies, internal controls, accounting standards, and procedures.

-  • Manage and supervise all IT Managers in Saudi Embassies around the world.
• Represent and coordinate with all of IT supervisors in Saudi Embassies and internal departments inside MOFA.
• Plans, manages, and monitors the delivery of a variety of administrative services within the Division’s responsibility on a IMF-wide basis, and determines how best to meet the objectives established by management
• Plans, manages, and monitors the delivery of a variety of administrative services
• Facilitate most of the work and services to support embassies.
• Analyze and study all correspondences and problems from missions and direct it to the responsible IT section team.
• Prepare strategic and business process to achieve mission objectives in the shortest possible time.
• Direct and Supervise all Mission IT supervisors and recommend their transfers to other missions based on different criteria.
• Coordinate between sections to provide the service and support to missions and ensure provisioned IT services are effectively delivered to them as per agreed SLAs and/or other contractual agreements ideally through management framework.
• Managing all IT services provided to mission, establish related documents and provide the patterns needed to make work go smooth.
• Maintains liaison with other MOFA's missions and other national and international organizations on matters of cooperation and mutual concern.
• Evaluate, coordinate and recommend the appropriate training for each group of IT supervisors.

  Plan and supervise MOFA infrastructure like (LAN, WAN, VPN, Security, Wireless, Internet Network) including Fiber, Cobber and Wireless to support employee with Internet and network services.
 Manage MOFA information security systems and equipments such as planning and setting the requirement and prepare the appropriate design, install and configure the equipment.
 Participate in setting the strategic planning and Infrastructure development.
 Prepare and review the policy, process and procedures for Internet services.
 Managing Business and Technical teams throughout the project lifecycle.
 Ensure that all work performed, and payments to vendors, in assigned projects, are according to related contractual documents.
 Assess developments and plans in the organization's business and assess impact on infrastructure and security needs.
 Keep up to date with emerging trends infrastructure technology and management, and assess potential for leveraging new developments in improving the organization's business.
 Develop and maintain infrastructure capacity plans and ensure they remain aligned to the organization's business plans.
 Take the lead in evaluating, selecting and purchasing infrastructure and security hardware and software, including the development of a business case.
 Monitors the installation, configuration, cut-over work and support of infrastructure and security assets.
 Establishes and documents, together with standards manager and technology architect, standards related to the management of infrastructure.
 Continually monitor performance of the security and network and recommend improvement measures to enhance performance and/or mitigate occurrence of defects.
 Take the lead in infrastructure projects, as project leader or project sponsor.
 Documents and tracks the location and licenses related to infrastructure assets.
 Provide level 2 support and services to all MOFA and embassies
 Operate and monitor the performance of network, utilization, problem formulation and analysis through Network operation Center (NOC).
 Manage the daily works and write the reports for top management.

 Manage company Portfolio Projects like ( Fiber Optic Projects (FTTH, FTTX), OSP Projects, GSM Projects, ADSL Project ).
 Develop vision and strategic direction for the operating and marketing sections and provides substantive input to the strategic business planning and objectives-setting for the section.
 Manage all commercial activities and ensure that business opportunities and returns are maximized in line with the Company’s Business Plan.
 Oversee the value proposition, business case, negotiation, pricing, and terms & conditions.
 Manage the activities of individual contributors or supervisors in the department who coordinate the sales process, working with all the key players, to deliver a proposal to the client that will secure the contract.
 Establish annual business plan, review weekly/monthly and update quarterly and responsible for achieving the revenue and profitability targets of the organization.
 Develops strategic planning; promotes revenue, profitability, and growth, plan and manage the implementation of activities for short and long term.
 Direct to maximize company profitability and Identify and asses new business opportunities.
 Implements sales and marketing plans. Identifies and defines significant market/account opportunities to meet sales and growth objectives
 Monitors work progress and ensure time, cost and quality control.
 Determines progress and status in attaining objectives.
 Reviews activity reports and financial statements, evaluates operating and financial performances
 .Review and approve all changes affecting every project for accuracy, validity, and appropriate supporting documentation and authorization.

•  Overall responsibility for defining, planning and managing the execution of Business Development initiatives including: market sizing, defining target segments, aligning and prioritizing with internal stakeholders and with partners.
 Develop and maintain the relationship with clients and ensures high client satisfaction.
 Organize and facilitate partner meetings, workshops and events.
 Identify, negotiate and manage relationships and contracts with partners whose objectives and product/service offerings EC short and long-term vision.
 Identify new and existing opportunities with partners in the IT and Telecom market and schedule vendors and partners site surveys.
 Provide and advice the appropriate IT solutions for clients based on their requirements.
 Negotiating and closing complex deals that benefit EC and its partners and give suggestion to EC sales team the market strategy.
 Collaborate with the members of the senior management team to develop and refine the Company’s future business strategies and plans.

 Manage the NMS TeMIP project .
 Plan, supervise and coordinate the work in the NMS (Network Management systems) department to ensure smooth functioning of the business and the completion of the work-plan within preset timeframes.
 Maintain high-availability of NMS operation, support, and work plans to enable the achievement of the overall corporate goals.
 Assist in the formulation and implementation of overall business strategies and plans.
 Manage Wireless and OSS Projects and teams that established the NMS − FCAPS in Network Operation based on HP Open View, Granite and Cramer products.
 Negotiate and resolve major contractual problems with vendors and suppliers.
 Prepare RFPs, ensuring continuous improvement in organizational infrastructure and its alignment to the dynamic nature of technology/market.

Main Responsibility:
•Participate in plan and design the STC's Enterprise Data Network (EDN).
•Plan and schedule of potential projects and tenders, including review of client's / subcontractor's planning documents issued.
•Prepare and manage annual department budget to ensure effective cost management.
•Ensure that Data Network Equipment and storage capacity matches the evolving demand of the business in the most cost-effective and timely manner.
•Introduce formal planning methods and “PMI-style” project management methodology.
•Improve contract/proposal management processes by introducing new measures and automated tools; it resulted in significant improvement in productivity and less downtime

Main Responsibility:
•Manage a team to analyze, design, develop and deploy the revenue and disbursement systems Like (Billing, Payroll, Personnel and other financial systems).
•Identify and resolve major problems with customer services systems, billing systems and financial systems.
•Manage the collection of the business requirements and transfer it to technical requirements.
•Manage development of new as well as transformation of Legacy systems into client-server object oriented technology.