mohammed arafa

Planning Projects Resources, building feasible plans that achieve the goals and objectives of the project and aligns with the organization’s overall business strategy.
Documenting every Project SOW, PDD, CDD, requirements, contracts, etc.…
Monitoring projects and major tasks progress and make sure it's progressing as planned.
Design, develop, implement and coordinate systems, policies, and procedures.

 Directing team with meeting goals, achieving design targets and standards, along with meeting client demands
 Examining reports and databases to pinpoint irregularities and monitor the execution of initiatives
 Analyzing functions and documents to devise plans, in addition to managing and scheduling project testing phases efficiently
 Increasing system security in coordination with fellow developers in restricting access to multiple databases
 Accumulating analysis testing and proposals for replacement systems and client presentations

 Enhanced products through the software lifecycle by supporting techniques that improve product definition and meet user needs
 Provided presentations to explain user needs in a comprehensible manner on software solutions
 Analyzed code, along with researching and implementing solutions that decreased costs and advanced precision
 Refined software to rectify errors and strengthen performance

 Utilized Siebel CRM and BMS to develop and resolve issues within Business Mobily System
 Coordinated teams to generate higher productivity through informative training and providing support
 Developed and implemented processes that increased daily procedure organization and decreased processing time
 Reported to senior management weekly regarding team performance quality and meeting objectives

 Oversaw and retained accounts to maintain client loyalty and increase selling possibilities
 Performed sales presentations on products and services to gain new accounts and business
 Achieved and exceeded monthly sales quota by ensuring department upheld productivity and excellent performance

 Installed and upgraded faculty computer systems and hardware
 Repaired computers and responded to inquiries regarding technical issues
 Recommended products and applications to generate high outputs and better serve entity