Network Security Assistant Engineer
Kahramaa
Total years of experience :12 years, 5 Months
To installation the Firewall/UTM appliances Sonic WALL TZ 500
• Planned, installed, and maintained optimized documentation of all LAN/WAN/VPN network equipment and software, security systems and communication links.
• Monitored all the servers and performed installation of patches and packages.
• Create, change, and delete user accounts per request.
• Configuration of Windows server 2008 &2012,
• Maintained email lists Imap and Pop3
• Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals
• Provided technical assistance to Users on inbound telephone tech support calls.
• Used remote access to perform troubleshooting when needed.
• Walked customers through step-by-step process for troubleshooting hardware issues.
• Assisted customers with anti-virus program installations and virus removals.
• Used good problem-solving skills for troubleshooting problems.
• Installed and maintained company’s computer systems and network.
Designs, installs, upgrades, configures and repairs local and wide area network hardware and infrastructure.
* Monitoring the IP-Based CCTV System
* Install all network hardware and software and make needed upgrade
* Managing System backups and third party backup system.
* Working on Active Directory accounts and policies (Windows Server, 2003&2008)
* installation & Configure the Firewall/UTM (Fortigate & Sonicwall)
* Troubleshooting technical problems and implementing solutions.
* Perform on-site and remote technical support
* Purchasing of IT Equipment and software in line within agreed budgets
* Maintaining a log of all problems detected and system backups Responsible for supporting: Windows Server, 2003/2008, Exchange 2003/2007, Outlook, DNS/DHCP, TCP/IP, Ethernet, wireless router
* installation & troubleshooting endpoint antivirus. (MacAfee & Symantec)
* Installing and configuring ERP, and maintaining new devices, oversee network and equipment upgrades and configuration changes.
* Train the new employees.
To installation & Configure the Firewall/UTM appliances. (Cyberoam& Fortigate)
• Creating User access lists and User based Web filtering and bandwidth limitation using Firewalls
• Configured & established IPsec VPN and SSL between the sites
• Monitoring computer networks for security threats or unauthorized users• Configure DDNS in Fort iGATE.
• Customer and vendor coordination in case of RMA
• To install & troubleshooting endpoint antivirus. (MacAfee Epo V4.6-5.0-5.1-5.2, Symantec V11-12.1)
• Responsible for submitting all monthly error logs and virus removals to management.
• Used remote access to perform troubleshooting when needed.
• Installed and maintained company's computer systems and network.
• Keep customers informed of progress during issue lifecycle and make follow-up calls or communications in a timely manner.
• Completed troubleshooting and repair when computers and Laptop printer had problems.
• Microsoft Windows client operating systems, XP, Vista / Windows 7, 8 & Microsoft Office up to Office 2007
, 2010, 2013
o To Implement, Configure and manage the Firewall/UTM appliances. (Watch Guard, Sonic wall & Fort iGATE)
o Design and implement corporate network architecture
o Configured User based Authentication on the products as well as integrated with AD
o Configured syslog server for each firewall and scheduled for automatic report generation on weekly basis
o Web security products handled and troubleshooting. (Websense)
o Implement, troubleshooting and the endpoint encryption. (TrendMicro)
o To Installation and configuration of (Trend Micro Endpoint encryption)
o Performing account maintenance in the domain system using Active Directory with over 300 users.
o To install & troubleshooting endpoint antivirus. (MacAfee, Symantec, TrendMicro)
o Manage the Antivirus (including EPO) infrastructure for the enterprise. Assist in design, implementation and support of a highly available multi‐domain environment
o Replacing and upgrading RAM, hard disks, Graphic cards, sound cards and network cards as required
o Repaired employee computers and network printers
o Helped resolve virus outbreak as member of a team that quickly isolated and removed virus that had infiltrated systems
o Handling Networking Devices (Such as Routers, Switches, Crimping and testing, etc.….)
o Resolved application issues in coordination with dealers