Product Manager
Mohammed Omar Kabli Est
مجموع سنوات الخبرة :4 years, 1 أشهر
Understanding and representing user needs.
Monitoring the market and developing competitive analyses. Defining a vision for a product. ( spare parts )
Aligning stakeholders around the vision for the product. Prioritizing product features and capabilities.
Write and distribute email, correspondence memos, letters, faxes and forms
Update and maintain office policies and procedures
Organize and schedule appointments and plan meetings
Order office supplies and research new deal and suppliers
Provide general support to visitors
·To achieve desired customer delight by ensuring satisfactory response to customer interaction.
· Manage Customer Interactions through Inbound voice and data contact.
· Appropriate escalation of unresolved complaints.
· Managing service delivery to customers to ensure high customer satisfaction levels and customer retention.
Main courses: Supply Chain and Logistics Operation Research Simulation Project Management Lean Principle Gpa: 3.07/4.00