Bayt.com
Mohammed Behbehani, Senior executive, Personal Account Management, Customer Care

Mohammed Behbehani

Senior executive, Personal Account Management, Customer Care

Ooredoo telecom company

Location
Kuwait - Al Kuwait
Education
Bachelor's degree, political sciences
Experience
12 years, 6 Months

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Work Experience

Total years of experience :12 years, 6 Months

Senior executive, Personal Account Management, Customer Care at Ooredoo telecom company
  • Kuwait - Al Kuwait
  • My current job since April 2016

- serving VIP customers through call center.

-following up with other departments to solve issues linked with the customers.

-providing special offers for the customers.

customer care executive , retention team at ooredoo telecom company
  • Kuwait - Al Kuwait
  • December 2011 to April 2016

my job is persuading our customers to stay in our company by givin them special offers .

Education

Bachelor's degree, political sciences
  • at Kuwait University , college of social sciences
  • June 2011

major : political sciences minor : media

Specialties & Skills

Public Speaking
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Computer Skills
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Presentation Skills
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Customer Service Skills
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public speaking and communication skills
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ability to perform multiple tasks under pressure
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computer skills
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persuation skills
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leading small teams
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making presentations
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Languages

Arabic
Expert
English
Expert

Memberships

toastmasters
  • counselor of al raya toastmasters club
  • November 2007

Training and Certifications

power point skills (Training)
Training Institute:
ooredoo telecom company
Date Attended:
October 2013
Duration:
24 hours