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Mohammed Elayyan, customer agent and dispatcher

Mohammed Elayyan

customer agent and dispatcher·leads

Jordan

Bachelor's degree, Information Technology

Work experience

Total years of experience: 2 years, 11 months

customer agent and dispatcher

August 2024 - Present

leads

Amman, Jordan

August 2024 - Present

as a customer agent for inbound calls I took the information of the customers and their problems and provided them to the dispatchers.
as a dispatcher I connect the nearest technician to the Customer and negotiate the price with the customer

Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Customer Service and Call Center

agent customer service

April 2022 - April 2023

umniah

Amman, Jordan

April 2022 - April 2023

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Amman Arab University

July 2028

July 2028

Bachelor's degree, Information Technology

Jordan

GPA (point): 2.6 out of 5

GPA (point): 2.6 out of 5

sands national academy

June 2021

June 2021

High school or equivalent, high school

Jordan