Hisham Al-Khasawneh

-Contact creditors, collection agencies, and attorneys to negotiate reduced settlements for delinquent
accounts.
- Review financial documentation to determine eligibility for debt settlements.
-Maintain accurate records and exceeded monthly KPIs set by management.
- Handle client and creditor communications via email and phone on time.

KEY ROLES
• Managing cash transactions from national and foreign clients.
• Informing customers about foreign currency buying and selling conditions and exchange rates.
• Verify the validity of all foreign exchange transactions and ensuring compliance to company procedures .

HIGHLIGHTS
• Recognised for knowledge and skills on exchanging over 40 different currencies.
• Entrusted with the responsibility of imparting training to new employees regarding money exchange procedures and cash drawer handling.
• Demonstrated exemplary performance and deputed to Istanbul branch as international tutor.