Mohammed ElHakim

• Earned Presidents Club recognition (FY 2025) by achieving 157% of sales target, securing
$2.59M CAD in total contract value, and expanding market presence across enterprise,
hospitality, and continuing care verticals with 65 new customer acquisitions.
• By joining Moby I was able to be part of a Calgary based ISP with an aspiration of becoming a major
competitor in the Canadian market. I played a key role in expanding the customer base while
directly competing with established multi-billion-dollar service providers.
• I conducted various prospecting activities, including social selling, cold calling, personal networks,
and industry events & conferences, which resulted in me consistently exceeding my sales targets,
I also created targeted case analysis with special offerings and ran targeted campaigns with
Marketing, Operations, Finance and Business Development departments to generate high quality
leads and identify key players within target customers.
• Successfully secured contracts spanning the hospitality sector, senior care facilities, and the
medium to large commercial business segment.
• Cultivated and grew base of existing clients through maximizing revenue and profitability potential
by serving as the point of contact for our existing customers and identifying up/cross selling
opportunities and raising awareness of our broader portfolio of solutions and ensuring customer
satisfaction.
• Identified and established 15+ long-term channel partner agreements with key IT service
providers by effectively communicating Mobys service offerings and financial incentives
enabling Mobys expansion into a niche market of medium to large businesses.
• Played a pivotal role in launching Moby services in both Grande Prairie and Red Deer, securing the
companys first customers and its first channel partner in each market.
• Educated prospects about Moby service offering and translated their unique technical operation
goals into meaningful business opportunities while serving as the trusted advisor for technical
guidance on the best solutions compatible with their specific operational needs.
• Navigated the negotiation process in addition to the contract term customizations to secure
mutually favorable terms and effectively closed new business opportunities.
• Participated in campaigns, trade shows, customer conferences, sales meetings, and other
opportunities for client interaction.

•Spearheaded new business acquisition through strategic cold calling, field visits, and targeted digital marketing efforts.
•Cultivated and nurtured strong, long-term relationships with business owners, managers, and IT decision-makers, ensuring exceptional customer satisfaction.
•Conducted impactful customer meetings and persuasive sales presentations, effectively engaging key decision-makers to drive business growth.
•Collaborated with cross-functional teams to develop tailored solutions, enhancing client engagement and fostering a culture of teamwork.
•Leveraged market insights and trends to identify opportunities for business expansion, contributing to overall revenue growth.
•Utilized CRM tools to track leads and manage client relationships, ensuring streamlined communication and follow-up.

• Achieved 84% quota attainment for my time at Rogers/Shaw with 100+ new businesses won over
and more than $1.1 Million CAD in total contract value while adapting to the major internal
changes due to the largest telecommunications deal in Canadian history (Rogers
Communications Incs $26-billion takeover of Shaw Communications Inc.).
• Identified and generated new business opportunities through cold calling, networking, field visits
and growing existing accounts.
• Facilitated customer meetings and sales presentations in front of business owners and key
decision makers.
• Collaborated with multiple teams to design and implement complete network expansion projects
to increase the network footprint.
• Sold the full suite of voice, data, surveillance, fibre products and advanced network solutions to
small and medium businesses.
• Identified and analyzed our clients business requirements, proposed potential solutions,
negotiated and closed new business revenues.
• Monitored overall service delivery, ensuring all standard level agreements are met, terms and
conditions are executed properly, and services are delivered according to clients needs.

• Performed full cycle recruiting for open positions: posting jobs, sourcing,
interviewing, coordinating the hiring process, offer negotiation, conducting
background and credit checks, etc.
• Worked with Talent group leaders to determine the best fit candidates, co-ordinate
interviews, obtain qualitative feedback and present/manage through to offer stages.
• Advised hiring managers on the recruitment process, best practices and a clear understanding of
timelines.
• Managed multiple requisitions in different stages of the recruiting process and rapidly changing
priorities, ensuring the process is completed in a timely and efficient manner.
• Assisted with day-to-day operations of various HR functions while being part of a hybrid team.

• Identified new opportunities for growth (new customer segments, new markets,
new verticals) and set action plans to go after such opportunities.
• Built the Centres vision and strategy & set monthly/quarterly team objectives.
• Built a portfolio of leads by cold calling, networking and leveraging existing contact base.
• Responsible for complete budget management along with providing full financial reports.
• Enhanced the overall performance of the Centre by identifying key action plans and initiatives
• Strategic planning and execution for both short and long term.
• Built strategic relationships with suppliers, customers and government agencies.
• Conducted training evaluations and performance reviews to ensure training at each assigned site
is consistent with program standards.
• Provided appropriate coaching and performance feedback to indirect 3rd party trainers
regarding program management and classroom delivery.
• Actively shared knowledge and experience to enhance the development of all team members.

• Worked closely with the CEO on formulating a complete business strategy for the completely new
Training and Outsourcing services.
• Established a separate new subsidiary that provides the complete training cycle for all Franco Pinto
existing commitments towards their Clients (Franco Pinto Training Center) as well as the public
while acting as the manager of the training center.
• Promoted and advertised courses to the public through social media and targeted campaigns
through a dedicated team of marketing specialists along with graphical designers, all of which
gained the company increased market penetration.
• Planned and coordinated logistics for training events (including allocation of resources, venues,
logistics and joining arrangements...etc.)
• Responsible for sourcing, interviewing and hiring high caliber instructors for various unique
selection of IT & non-IT specialized courses the Center provides.
• Established an outsourcing services subsidiary from scratch aiming to fill the need in the market
for qualified IT professionals, this also included setting a complete outsourcing strategy, guidelines
and hiring new staff for the purpose of recruitment and general business support.
• Responsible for all communication with different new and existing companies in order to market
both training and outsourcing services as well.

• Executed full life cycle recruiting responsibilities, including but not limited to, sourcing,
screening, interviewing, reference checks and compensation negotiations
• Sourced candidates efficiently and effectively using Procoms recruitment toolset (Bullhorn,
Indeed and Monster), direct sourcing, cold calls, emails and referrals
• Developed well-written and compelling candidate presentations to showcase and highlight the
match between the sourced talent and our clients requirements.
• Initiated contact via phone or email in the recruiting process to gather prescreen information
about Technology Professionals to qualify skill set and candidate alignment with all roles
(between 80-120 calls per week).
• Generated revenue by successfully engaging and building long-term relationships with talent that
aligns them with current and future opportunities.
• Acted as a trusted advisor with the Talent Community and provided advice on resume building,
market conditions, market rates and interview skills.
• Always maintained a high level of discretion and confidentiality

• Acted as an account manager for multiple multi dwelling properties (MDUs).
• Increased revenue through maximizing Shaws penetration within the existing properties and expanded our
presence through hunting new condominiums and properties through building new relationships with
realtors and property managers resulting in an overall growth of the portfolio assigned to myself.
• Consistently met or exceeded assigned sales objectives for Shaw residential services
(minimum 40 Revenue Gaining Units per month).
• Processed accurately sales orders using varied computersystems and tools (e.g., Salesforce).
• Met the diverse needs of Shaw customers, I was available to workdays, evenings and some
weekends.

• Represented TELUS at specialty events across the city of Calgary.
• Promoted and sold TELUS Optik TV, High Speed Internet and Home Telephone products and
services to potential clients through door-to-door method within an assigned residential setting.
• Knocked on a minimum of 100 doors per day between 11am and 9pm.

• Acted as the first line ofsupport, responding to various requests involving
hardware, software and network configuration.
• Performed preventive maintenance and repairs