MOHAMMED EL IDRISSI

Supervising tellers and managing all all cash related inquiries, as Ordering Cash for Main Bank and Drive In.

Responding to customer inquiries and concerns and creating positive solutions.

Supporting the Staff by approving transactions as needed, assisting with balancing issues and verifications of cash outages.

Scheduling, Supervising, Training and Developing Staff.

Ensuring adherence to policies and procedures within the branch.

Working with other Lobby Personnel to ensure excellent lobby operations.

Continuously working to improve the operations of the teller line and the bank.

Balance daily cash deposits, and vault inventory.
Enter member transaction data into the online banking software. Process fund transfers.
Promote bank services and products.
Supply tellers with coin and currency as needed.
Maintain confidentiality of the bank.

Remittance business
FC Currency sale and purchase
Cash handling Express products
Bills payments
Deliver prompt, accurate and excellent customer service.

Balancing vault, cash, and ATMs.
Cashing and depositing Checks.
Ordering products for customers, such as check books or deposit slips.
Cross-selling of additional bank services.