Senior Manager Branches Operations and Support
SABB
Total years of experience :26 years, 6 Months
Managing the Operations of 103 Branches Kingdom wide which includes; Customer Experience, Branch Transformation and Digitalization.
Worked with Bank Al Jazira as Senior Manager, Private Banking. Resposible for Business planning, MIS, Strategy and operations management..
Maintaining healthy relations with clients and implementing periodic business plans for enhancing service delivery to generate business avenues.
Developed competency in managing operations and implementing strategies towards enhanced customer satisfaction.
Implemented the systems and procedures with proven ability to achieve the financial discipline & achieve profitability.
The following positions were held during my tenure with SABB
- Senior Manager Business Risks & Controls - RBWM
- Manager Retail Banking & Wealth Management
- Area Manager Customer Experience and Quality Assurance
- Business Development officer - Investment Banking
- MIS Officer - Investment Banking
Please refer to CV for complete work description & responsibilites
✓ Diploma in Computerized Accounting from Sigma computers, Hyderabad - India.
✓ Diploma in Software Development from Sigma Computers, Hyderabad - India.
✓ Diploma in Practical Accounts from Institute of Account Developers, Hyderabad - India
✓ Diploma in Financial Package on computers Indo Gulf Institute, Hyderabad - India.