Human Resources Manager - People & Culture
SABA Medical Company
مجموع سنوات الخبرة :14 years, 11 أشهر
Leading organizational development talent acquisition, and personnel teams for an ambitious and dynamic medical company that owns multiple of healthcare centres and offers home-care services. The company is experiencing rapid expansion and currently employs over 600 individuals.
Proud in being involved in a project with this start-up governmental organization, recognized as a significant milestone in realizing the goals of Kingdom's Vision 2030:
• Directed recruitment team to drive talent attraction initiatives locally and across various countries including Australia, New Zealand, the United Kingdom, the United States, Asia, and Europe, resulting in the establishment of the foundational team of managers and employees for an ambitious governmental organization.
• Developed comprehensive policies, procedures, and onboarding programs for talent acquisition, enhancing the efficiency and effectiveness of the recruitment process while ensuring alignment with organizational objectives.
• Played role in supporting the organizational strategy by overseeing and optimizing operational procedures, fostering workflow, and empowering employees to successfully integrate into the organization. and assisting in the development of an overarching objective that aligns with serving environment, quality of life, and humanity.
• Prepared the HR department yearly budget, ensuring accurate financial planning and resource allocation for First Mills Company.
• Leaded the transformation projects for First Milling Company from public sector to private sector (2020-2021).
• Redesigned the company hierarchy and salary scale, optimizing organizational structure and compensation alignment for First Mills Company.
• Leaded successful implementation of the SAP ERP system project within the HR department of First Mills Company.
• Directed needs assessment for training and staff development, resulting in targeted initiatives to maximize employee performance and align with company objectives.
• Conducted assessments to measure the effectiveness of training programs in terms of employee performance and achievements.
• Developed and implemented diverse developmental initiatives, action plans, and programs aligning them with organizational goals and objectives.
• Prepared the monthly HR report to the company board, showcasing key achievements and KPI percentages for the HR department.
• Redesigned HR procedures, forms, and communication for KSA Beside Company, resulting in improved efficiency, clarity, and effectiveness of HR processes.
• Achieved 100% Saudisation for lady stores and 75% overall Saudisation across all 23 retail stores in three regions for Beside Company, aligning with local employment regulations and promoting local workforce participation (2017-2018).
• Developed and implemented comprehensive human resources plans and procedures that effectively addressed the needs and requirements of the company's personnel.
• Planned, organized, and controlled the activities and actions of the HR department, ensuring smooth and efficient HR operations.
• Managed the HR department staff, providing guidance and support to resolve non-routine issues and investigate employee complaints.
• Established and implemented standard recruiting and hiring practices and procedures to attract and select qualified candidates for the company's workforce.
• Protected the interests of employees and the company by ensuring compliance with company HR policies and relevant governmental laws and regulations.
• Conducted ongoing research and analysis of HR policies, programs, and practices to stay updated on new developments and trends, providing valuable insights to management.
• Oversaw exit interviews to gather feedback and insights from departing employees, identifying areas for improvement and implementing necessary changes.
• Maintained accurate and up-to-date department records and reports, ensuring data integrity and supporting informed decision-making.
• Actively participated in administrative staff meetings, contributing HR expertise and insights to discussions and decision-making processes.
• Successfully opened and staffed a new Virgin Megastore, hiring a full staff of 50 employees within a tight timeline of 3 months (2017).
• Achieved 100% Saudisation for over 16 kiosks and stores in the Virgin Mobile section, ensuring compliance with local employment regulations and promoting local workforce (2016).
• Significantly increased Saudi national workforce representation in Virgin Megastore Head Office from 2% to 25%, demonstrating a commitment to diversity and inclusion (2015-2017).
• Developed and implemented a successful employee referral program, encouraging employees to actively participate in talent sourcing.
• Created onboarding program to introduce new hires to Virgin Megastore's culture, values, and operations, which fostered a sense of belonging and helped new employees integrate into the organization more smoothly.
• Built strong relationship with agencies in Philippines, India, Pakistan, Tunisia and Jordan for overseas recruitment.
• Implemented proactive and strategic sourcing strategies to recruit high-quality operations staff across a designated geographical area, utilizing various mediums such as recruitment websites, job boards, and social media.
• Assisted in establishing a recognizable "employer of choice" reputation for Virgin Megastore through branding efforts, enhancing the organization's appeal to potential candidates.
• Conducted regular follow-up with recruiters to determine the effectiveness of recruiting plans and implementation.
• Oversaw exit interviews to gather feedback and insights from departing employees, identifying areas for improvement and implementing necessary changes.
• Successfully recruited and hired 90 Saudi employees within a three-month timeframe for Arabian Food Supplies restaurants, ensuring the timely fulfillment of staffing needs.
• Strategically advertised job openings through diverse media sources, maximizing visibility and attracting a wide range of potential candidates.
• Coordinated and scheduled final and technical interviews with business managers, ensuring seamless and efficient communication throughout the interview process.
• Proactively established new recruitment sources and organized career days to expand the talent pool and attract high-quality candidates.
• Oversaw the issuance of job offers, ensuring accurate completion of candidate files and facilitating the registration of personnel benefits such as health insurance, GOSI, payroll, and HRDF.
• Ensured all candidates completed required medical tests and promptly provided business units with copies of the test results as necessary.
• Ensured all vacancies were filled with suitable candidates within the targeted timeframe, guaranteeing a smooth onboarding process for new hires.
• Effectively resolved any challenges or issues encountered by candidates during the trial period, while also gathering trial period assessments from business managers and promptly processing the results.
• Prepared comprehensive recruitment reports, encompassing all data related to candidates, interviews, and new hires, providing valuable insights for future recruitment initiatives.
• Served as the primary point of contact for candidates, maintaining open and responsive communication to address inquiries and provide necessary information throughout the recruitment process.
• Conducted effective candidate screening and evaluation processes, resulting in the identification and nomination of top candidates for technical interviews.
• Implemented a streamlined performance appraisal process, ensuring timely collection of performance appraisal forms from all departments.
• Developed comprehensive analytical reports on the overall performance appraisal process, providing valuable insights by department and individual employee.
• Analyzed Individual Development Plans (IDPs) to identify training needs and competency gaps within the organization, leading to the design of targeted training programs.
• Collected and compiled data for HR monthly reports, ensuring accurate and up-to-date information for decision-making.
• Produced monthly HR reports encompassing various HR areas such as organizational development, training, recruitment, HR operations and administration, governmental relations, turnover, employee segmentation, and health and safety.
• Created, edited, and prepared the topics for Health & Safety yearly Toolbox Talks (TBT), facilitating informative and engaging sessions for employees.
• Utilized Visio software to accurately update the Organizational Chart, reflecting changes in the company's structure and reporting relationships.
• Maintained an updated Employees Training Tracking system, ensuring accurate records of employee training activities and progress.
• Conducted thorough analysis of training feedback, identifying areas for improvement and making recommendations for enhancing training programs.
• Member of the organizing team for the games held in Newcastle from November 30th to December 7th, 2013.
• Collaborated with cross-functional teams to ensure the smooth execution of various event-related activities.
• Provided valuable information to local businesses regarding merchandise, sports, and tourist coordination.
• Contributed to the success of the opening ceremony by actively participating in its promotion and coordination.
• Engaged with attendees, creating a positive atmosphere and enhancing the overall event experience.
• Demonstrated exceptional interpersonal skills by engaging in meet and greet activities, building rapport with attendees, and representing the event in a professional and welcoming manner.
• Actively participated in the distribution of flyers, effectively raising awareness and generating interest in the games among the local community.
• Assisted individuals in booking online for the games, providing guidance and support to ensure a seamless ticketing process.
• Actively contributed to the logistics of the event by assisting in lunch and water distribution, ensuring the well-being and comfort of participants and attendees.
• Undertook a comprehensive four-week training course at TAFE, focusing on leadership and tourism. Acquired valuable skills and knowledge, enhancing the ability to contribute effectively to the games and deliver exceptional service.
• Implemented a comprehensive filing, record management, and archiving system for the Centre, ensuring efficient organization and easy retrieval of files.
• Successfully updated and supervised the organization's social network accounts, effectively managing online presence and engaging with the target audience.
• Created and developed training materials. Produced high-quality materials that effectively supported training initiatives and enhanced the learning experience for participants.
• Provided customer service by answering phone calls and addressing inquiries, effectively resolving customer issues and ensuring a positive experience
• Recorded and managed financial transactions, including invoices, deposits, and loans.
• Successfully executed general office and computer tasks, demonstrating proficiency in various office software and equipment
•Streamlined administrative processes as the Engineering Coordinator.
•Conducted thorough reviews of vendor contracts, ensuring compliance with legal and organizational requirements.
•Implemented a meticulous review process for purchase orders, service reports, and tax invoices from vendors.
•Maintained an effective roster for the Engineering team and assigning job tasks to them.
•Implemented robust stock management practices for the Engineering department, conducting regular stock takes and effectively managing inventory levels.
•Utilized Inview software to accurately record and organize important documents.
•Maintained meticulous records of invoices in Excel format, ensuring accuracy and transparency in financial transactions.
•Authorized and managed car park tickets for vendors, ensuring smooth parking arrangements and facilitating their access to the premises.
•Recorded and tracked purchase orders in Excel format, enabling efficient monitoring and management of procurement activities.
•Interacted with vendors on a regular basis, both over the phone and in person, fostering strong working relationships
•Managed the end-to-end training process, overseeing the selection and coordination of organizers, instructors, and trainers.
•Efficiently scheduled the training calendar, optimizing resource allocation and maximizing training opportunities.
•Over-seed organization-wide training initiatives and effectively managing marketing efforts.
•Built strong relationships with the public and B2B partners.
•Coordinated and supervised community sponsorships awarded by SAB, ensuring alignment with organizational objectives and maximizing the positive impact on the community.
•Generated comprehensive training and content feedback reports, providing valuable insights and recommendations for improvement.
•Conducted peer and subordinate assessments to evaluate performance and provide constructive feedback
• Enhanced the quality and accuracy of corporate loan applications and deposits through meticulous proofreading and preapproval scrutiny.
• Provided guidance and advisory services on loan and deposit.
•Relationship and personal accounts officer for corporate borrowers and depositors.
• Streamlined customer interactions by serving as them single point of contact within other Samba Financial Group departments.
• provided daily update reports on key activities and milestones
My master degree was focused on Projects Management as well as business administration; it's contains of 80 units' courses, and I achieved these courses (Strategic Business Systems, Innovation and Commercialisation, Management and Organisational Behaviour, Accounting and Financial Management, Foundation of Marketing Theory, Project Management & Innovation in Process Industries, Internet Communications, Engineering Economic Analysis)