IT Governance Manager
SPA Condor Electronics
مجموع سنوات الخبرة :19 years, 4 أشهر
- Definition of Information Systems and Information Technology standards for Condor company;
- Ensuring good governance and compliance with integrated management system IMS and information security management system ISMS;
- Finalise the operation's procedures of the information system departement
- Managing the Hotline team and evaluate performance
- Ensuring user's services and ensure daily requests on GLPI;
- Analyze performance and documented resolutions to prevent future problems;
- Identify, develop, and implement end user training
* Manage and secure data and systems (ISO 27001).
* Technical user’s assistance, support and training.
* Provide IT support for N1 and N2 customers, and manage IT assets (GLPI platform).
* Documentation analyst of the company.
• IT project management, and technical support staff.
• Windows Server 2008/2012 Administrator.
• Microsoft SQL Server 2008/2012 Administrator.
• Helpdesk support for Windows 7 and Windows 8.1.
• Solving most problems of networking support (LAN, MAN, WAN, WIFI ...).
• Programming software using Microsoft Visual Studio 2008 and Delphi.
• Design and implementation of databases using Microsoft SQL Server and Microsoft Access.
• Hardware and Software Maintenance (Programs, Computers, Laptops, Printers ...)
• Windows Server 2003/2008 Administrator.
• Microsoft SQL Server 2005/2008 Administrator.
• Helpdesk support for Windows XP and Windows 7.
• Solving most problems of networking support (LAN, MAN, WAN, WIFI ...).
• Programming software using Microsoft Visual Studio 2005 and Delphi.
• Design and implementation of databases using Microsoft SQL Server and Microsoft Access.
• Hardware and Software Maintenance (Programs, Computers, Laptops, Printers ...).
• Windows Server 2003 Administrator.
• Microsoft SQL Server 2005 Administrator.
• Helpdesk support for Windows XP.
• Managing all aspects of a Wide Area Network, with 11 agencies, in South-East of Algeria.
• Programming software using Microsoft Visual Studio 6 and Delphi.
• Design and implementation of databases using Microsoft SQL Server and Microsoft Access.
• Hardware and Software Maintenance (Programs, Computers, Laptops, Printers ...).
• Windows Server NT 4.0 Administrator.
• Microsoft SQL Server 2000 Administrator.
• Solving most problems of networking support (LAN, MAN, WAN ...).
• Programming software using Microsoft Visual Studio 6 and Delphi.
• Design and implementation of databases using Microsoft SQL Server and Microsoft Access.
• Hardware and Software Maintenance (Programs, Computers, Laptops, Printers ...).
The conventional statistical methods are inefficient to detect auto claims frauds. Data mining is a solution to classify these demands and predict fraud and abuse. This work in this thesis is to detect frauds by using machines learning. We used Supports vectors machines SVM. We applied a binary classification on a set of data that we have built.
IT Engineer (BAC+5)
