Mohammed Hafiz Sulemana

Drive customer acquisition and deposit mobilization initiatives to support
branch revenue growth and financial targets.
Open and manage customer accounts while ensuring strict compliance with confidentiality and banking regulations.
Promote banking products and financial solutions through strategic sales campaigns and relationship-based marketing.
Build and maintain long-term client relationships, increasing customer retention and service adoption.
Support onboarding and management of banking agents to expand market penetration and improve service accessibilty. Advise clients on investment, insurance, and loan products tailored to their financial needs.

• Diagnosed and repaired hardware and software issues across Android and iOS devices.
• Installed and configured operating systems, applications, and networking components to improve device performance.
• Delivered high-quality customer service, resulting in repeat business and customer satisfaction.
• Managed technical troubleshooting and device maintenance with efficiency and accuracy.

Filling of listing form using the CAPI.
Listing of all business establishments in the Tamale central constituency.

• Verified voter information and ensured accuracy of electoral records during the Assembly Elections process.
• Assisted in maintaining compliance with electoral procedures and operational guidelines.

• Coordinated administrative and project support activities to ensure timely execution of programs and operational efficiency.
• Conducted statistical analysis and data reporting using STATA, Excel, and AI-assisted analytical tools.
• Prepared project reports, presentations, and documentation for stakeholders and management review.
• Managed multiple project tasks simultaneously while maintaining quality standards and delivery timelines.
• Supported research initiatives through data collection, analysis, and reporting processes.

• Supported account opening, customer onboarding, and documentation
processes.
+ Assisted sales and marketing teams in client engagement and business.
development acivites.
= Performed data ent, fling, and administrative support tasks

• Managed daily store operations, inventory control, and cash handling procedures.
• Supervised staff performance and improved operational coordination in a fast-paced retail environment.
• Enhanced customer satisfaction through effective communication and relationship management.
• Implemented merchandising and promotional activities to support sales performance.