HR & Operations Manager
MASCO
Total years of experience :9 years, 11 Months
*Developing and implementing HR strategies and initiatives aligned with the overall business strategy.
*Manage the recruitment and selection process.
*Oversee and manage a performance appraisal system that drives high performance.
*Maintain pay plan and benefits program and Carrying out necessary administrative duties.
*Maintaining employee data and workplace privacy.
*Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue.
*Manage company vehicle pool and property management.
*Managing multiple or complex calendars for meetings, travel and personal commitments.
*Attending meetings and taking minutes
*Making travel arrangements for in-office professionals and a special visitors.
*Creating memos, reports and agendas as needed
*Maintain comprehensive and accurate business records, documents, and reports.
*Handling and prioritizing all incoming and outgoing correspondence (e.g. letters, emails, packages etc.),
*Works closely and effectively with the Administrative Team to keep them well
informed of upcoming commitments and responsibilities.
*Keep and maintain proper filing system and handling confidential documents while also ensuring their security.
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Descriptions
o Evaluate and screen incoming telephone calls, Present the company
professionally.
o Prepare / Type/ Edit/ Reports, forms, offers and documents.
o Process sensitive and confidential information with judgment and tact.
o Deal with customers, clients and representatives of various organizations
o Co-ordinate and liaise various issues within the organization and entities
outside the organization.
o Handle all correspondence on own initiative.Maintain a good filing system.
o Monitoring Customer Relation and Sales Service
o Maintaining Customer Files
o Updating the status report of lease and Fleet vehicles, sending update reports to the
Regional Managers and other concerned department
o Take care of customer calls and all e-mail messages.
o Develop and maintain a professional relationship with customers.
o Reporting to National Marketing & Sales Manager
Name of the Company : Budget Car Rental Co
o Mainly manage the drivers and company / leased car pool
o Supervise the day-to-day work of van drivers.
o Complete performance evaluations of all transportation staff
o Review driver’s hours properly and submit apt timecards to payroll.
o Record driver concerns along with policy violations and direct main issues to
Department Manager.
o Support management team to supervise transportation personnel.
o Ensure compliance to all security as well as operational procedures .
o Make sure all vehicles are properly and on time maintained, report to
Department head if needs any vehicles needed maintenance.
o Implement appropriate/approved employee disciplinary action as needed
d) Worked as a Collection Head in Vodafone Telecommunication India
Computer
Computer