Mohammed Hassan Ibrahim, Senior Executive Assistant – (Operations – Facilities - Legal – Administration- Compliance)

Mohammed Hassan Ibrahim

Senior Executive Assistant – (Operations – Facilities - Legal – Administration- Compliance)

United Facilities Management

Location
Kuwait
Education
Bachelor's degree, General Law
Experience
10 years, 9 Months

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Work Experience

Total years of experience :10 years, 9 Months

Senior Executive Assistant – (Operations – Facilities - Legal – Administration- Compliance) at United Facilities Management
  • Kuwait - Hawali
  • My current job since July 2022

- Tender (Studying-evaluating-processing-finalizing& applying).
- conducting long negotiation process and meetings concerning contracts terms & conditions with our clients & suppliers.
- Plans, organizes, maintains, and manages the operations and reliability of college facilities and general infrastructure systems. Establishes and monitors preventative maintenance processes and programs and facility inspection processes for on-going review of maintenance work by agencies having jurisdiction.
- Develops, recommends, and administers policies, procedures, and processes in support of grounds and building maintenance operations; implements and monitors compliance with approved policies, procedures, and processes.
- Administers procurement and fiscal management activities associated with building and grounds maintenance activities, which may include: RFPs, and contracts for custodial, grounds and maintenance related work to acquire trades and professional assistance; monitoring spending on project and cost account basis; recommending and implementing corrective spending plans; reviewing and authorizing purchase orders; administering contracts; obtaining price quotes and bids; purchasing and approving employee purchases; ensuring compliance with college and public purchasing rules; and/or, performing other related activities.
- trouble-shoots and responds to after-hour issues as needed regarding the operational aspects of the facilities such as HVAC issues, fire alarm malfunctions, electrical outages, water leaks, etc.
- Monitors the safety and accessibility of the College and its facilities. Serves as the point of contact for the department for code (e.g., ADA, Fire Life Safety) compliance issues, accessibility improvement projects, and/or other code related issues.
- Updates and maintains list of District facilities equipment, including life cycle and replacement costs.
- Monitors and oversees the work of external contractors to ensure terms of agreements are met and work is completed satisfactorily.
- Participates in the development and administration of grounds and building maintenance budget; coordinates the allocation of resources following budget approval; recommends approval of expenditures.
- Collects and analyzes a variety of complex data and information, including utility costs and usage. Performs statistical analysis and summarizes findings in applicable reports or other communication mediums.
- Participates in/on a variety of meetings, committees (including chairing), task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other pertinent information as appropriate.
- Serves as a liaison with other departments within the College, the community, and external agencies to provide information on available resources, projects, and/or services.
- As part of PCC and the department’s Emergency Management (Incident Command System) essential personnel requires after hour and 24/7 on-call for response as needed.
- Overseeing health and safety and injury claims and offering advice on court cases.
- Following up contract’s phases application.
- Investigating (clients-service providers-Third parties- etc.) legal capacity.

Senior Executive Assistant – (Operations – Facilities - Legal – Administration) at Arkan Al-Kuwait Real Estate
  • Kuwait - Al Kuwait
  • November 2018 to June 2022

- Tender (Studying-evaluating-processing-finalizing& applying).
- conducting long negotiation process and meetings concerning contracts terms & conditions with our clients & suppliers.
- Plans, organizes, maintains, and manages the operations and reliability of college facilities and general infrastructure systems. Establishes and monitors preventative maintenance processes and programs and facility inspection processes for on-going review of maintenance work by agencies having jurisdiction.
- Develops, recommends, and administers policies, procedures, and processes in support of grounds and building maintenance operations; implements and monitors compliance with approved policies, procedures, and processes.
- Administers procurement and fiscal management activities associated with building and grounds maintenance activities, which may include: RFPs, and contracts for custodial, grounds and maintenance related work to acquire trades and professional assistance; monitoring spending on project and cost account basis; recommending and implementing corrective spending plans; reviewing and authorizing purchase orders; administering contracts; obtaining price quotes and bids; purchasing and approving employee purchases; ensuring compliance with college and public purchasing rules; and/or, performing other related activities.
- trouble-shoots and responds to after-hour issues as needed regarding the operational aspects of the facilities such as HVAC issues, fire alarm malfunctions, electrical outages, water leaks, etc.
- Monitors the safety and accessibility of the College and its facilities. Serves as the point of contact for the department for code (e.g., ADA, Fire Life Safety) compliance issues, accessibility improvement projects, and/or other code related issues.
- Updates and maintains list of District facilities equipment, including life cycle and replacement costs.
- Monitors and oversees the work of external contractors to ensure terms of agreements are met and work is completed satisfactorily.
- Participates in the development and administration of grounds and building maintenance budget; coordinates the allocation of resources following budget approval; recommends approval of expenditures.
- Collects and analyzes a variety of complex data and information, including utility costs and usage. Performs statistical analysis and summarizes findings in applicable reports or other communication mediums.
- Participates in/on a variety of meetings, committees (including chairing), task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other pertinent information as appropriate.
- Serves as a liaison with other departments within the College, the community, and external agencies to provide information on available resources, projects, and/or services.
- As part of PCC and the department’s Emergency Management (Incident Command System) essential personnel requires after hour and 24/7 on-call for response as needed.
- Overseeing health and safety and injury claims and offering advice on court cases.
- Following up contract’s phases application.
- Investigating (clients-service providers-Third parties- etc.) legal capacity.

Executive Secretary & Compliance assistant manager at Aman Exchange Company
  • Kuwait - Al Kuwait
  • January 2016 to October 2018

Aman Exchange Company, Kuwait City, Kuwait Worked as “Executive Secretary & Compliance assistant manager”, Jan 2016 - Oct 2018
Responsibilities:
- Handling correspondence, Document controlling process and managing the Company Shipments.
- Handling G.M Calendar, Meetings and traveling preparation.
- Handling the Head Office cash, invoices and the administration reports.
- Preparing the financial reports for the central bank of Kuwait.
I was also supporting as a compliance assistant manager to do:
- Prepare Kuwait Financial Intelligence Unit Reports
- Prepare Kuwait Ministry of Interior Reports
- Monitoring Customers Daily Transactions

Customer Service Associate at M. H. Alshaya Company
  • Kuwait - Al Farawaniyah
  • August 2013 to December 2015

Alshaya Company, KidZania, Avenues Mall, Kuwait worked as “customer service associate”, AUG 2013 - DEC 2015
Responsibilities:
- Handling customers’ requests, inquiries and complains.
- Preparing the (V.O.C) reports.
- Maintain the high performance for KidZania staff by monitoring them.
- Making surveys to check the customer feedback and the quality performance.
- Making sure that the customer got the best experience about the company and our brand.

Education

Bachelor's degree, General Law
  • at Beni-Suef University
  • October 2008

LLB

Specialties & Skills

Customer Retention
CRM software
Customer Care
COACHING
DATABASE ADMINISTRATION
FINANCIAL
LA CREACIóN DE REDES
MANAGEMENT
MARKETING
MEETING FACILITATION
STAFF TRAINING

Languages

English
Expert
Arabic
Native Speaker

Hobbies

  • Fishing