Business Developer
Phinests
Total years of experience :4 years, 3 Months
Sales Operator:
Identified and met potential vendors of creative services within the marketing field..
Conducted market research on creative services in Kuwait and organized meetings with freelancers and agencies.
Gathered and updated relevant data, maintaining the quality standards of the platform.
Developed and maintained vendor contracts, guiding them on portfolio setup.
Operations Operator:
Ensured satisfaction for both clients and vendors by closely following up on daily projects.
Recommended solutions and redirected projects based on client requests and demands.
Project Manager:
Initiated meetings with business owners, companies, and clients to understand project requirements.
Delegated tasks based on project demands, contacted vendors, and obtained quotations within client budgets.
Coordinated between vendors and clients throughout project execution.
Instagram Account Manager:
Conducted research to create monthly content based on the client's business field, including restaurants, flower shops, legal offices (lawyers), and a perfume shop.
Developed and executed monthly social media plans in collaboration with creatives, tailoring strategies to suit diverse industries.
Managed various social media accounts, including LinkedIn, X, and Instagram, for a range of businesses.
Played a pivotal role in elevating the online presence of a local home accessories brand, which included managing their social media platform alongside creating content.
PR Event Coordinator:
Planned invitee lists for events, coordinated invitation deliveries, and crafted event-specific content for clients spanning different industries.
Managed customer service issues and complaints for diverse businesses, ensuring customer satisfaction across various sectors.
Customer Services Operator:
Assumed responsibility for customer service issues and complaints, ensuring customer satisfaction.
Managed ongoing issues and complaints, ensuring timely resolution.
Coordinated between order items and delivery to guarantee customer satisfaction.
Earned a summer scholarship to George Washington University, and received A in two subjects. Previous president of university club, English Club where we handled events and seminars. Managed Poetry Night event. Dean's list: 2017 - 2019