محمد Hurais

Senior Network Engineer

Etisalat

البلد: الإمارات العربية المتحدة - دبي
التعليم: بكالوريوس, Electronics and Communication
الخبرات: 11 years, 11 أشهر

الخبرة العملية

مجموع سنوات الخبرة :11 years, 11 أشهر

Senior Network Engineer في Etisalat

الإمارات العربية المتحدة - أبو ظبي
أشغل هذه الوظيفة منذ ديسمبر 2014

 Responsible for leading the team in the absence of line manager.
 Responsible for implementation, operation, maintenance and troubleshooting of IP CORE/MPLS network spread across multiple geographical sites.
 Responsible for supervising regularly all the activities on the network with more than 100 nodes and multiple platforms.
 Responsible for working closely with design/planning/operations in a team-oriented, collaborative environment.
 Led a team to troubleshoot and repair network connectivity issues, reducing downtime.
 Experience in working on multi-vendor cli platforms (Nokia, Juniper, Cisco, Huawei, A10).
 Deploying and decommissioning of services on Core and PE nodes and its downstream devices.
 Planned and executed software upgrades for routers across the network, ensuring minimal downtime and disruption.
 Reviewed and Approved network designs after thorough validation and testing.
 Evaluated and tested new router/switch hardware and software versions in a design validation environment to assess compatibility and performance before deployment.
 Involved in testing, commissioning, and ATPs of IP core network devices.
 Responsible for Evaluating and conducting compatibility test of new equipment for integration with network infrastructure.
 L1/L2/L3 troubleshooting for LAN/WAN/5G/cloud network environment.
 Designed, implemented, and maintained the Out-of-Band (OOB) management network to ensure secure and reliable access to network devices.
 Ensured continuous availability and redundancy of the OOB network to provide uninterrupted management access during network outages.
 Integrated the OOB network with network monitoring and management tools to enhance visibility and control over network devices.
 Administered network using DALO radius to enhance the security of management network.
 Configured SNMP on all the network devices and monitor using CACTI tool.
 Implemented security policies using ACL, firewall, IPsec, VPN, AAA (Tacacs+, radius).
 Configured and maintained connectivity of 5G sites and provided level 3 troubleshooting for enode b site owners.
 Coordinated with security team and supported RAN team as required to add, delete or modify routes/rules.
 Worked closely with engineering security team to migrate mobile and cloud services to new firewall.
 Troubleshoot core network incidents involving TCP/IP, cabling, Ethernet.
 Provide Support for the Customers (CE platforms) to fix networking issues.
 Managed LAN technicians at Datacenter and overall responsibility for fiber and copper cabling.
 Designed, implemented and managed an IP addressing scheme with subnets for different departments.
 Implemented and enforced IP address policies and procedures to minimize conflicts and optimize network performance.
 Managed and maintained IP address allocation, ensuring efficient utilization and organization.
 Created and maintained detailed network topology diagrams and documentation for the organization's network infrastructure.
 Utilized network documentation tools such as Microsoft Visio to create accurate and comprehensive diagrams.
 Documented physical and logical network layouts, including connections between switches, routers, firewalls, servers, and other network devices.
 Collaborated with other teams to gather information and verify the accuracy of network diagrams.
 Documents network problems and resolution for future reference.
 Streamlined network deployment process, reducing setup time by 20% using network automation tools
 Conducted regular audits of data center infrastructure, identifying and rectifying issues before they could impact system stability or performance.

Network Engineer في GNS TECHNOLOGIES PVT LTD

أبريل 2011 إلى أبريل 2012

high level technical support, including identifying and resolving problems on Cisco supported products.
•Review all changes to network configuration for technical accuracy and impact and provide Multi-Protocol Network problem resolutions.
•Providing technical support and configuring network devices.
•Updating the IOS software using TFTP Server.
•Implementing VLANS and configuring trunks on Fast-Ethernet
Channel between switches.
•Configuring STP for avoiding loops.
•Configuring Port-Channels on layer 2 and layer 3 between switches.
•Layer 2 security like Port security.

Technical Support Engineer في CISCO

الإمارات العربية المتحدة
ديسمبر 2009 إلى مارس 2011

Offshore telephony and remote support provided while ensuring customer service excellence.

Key areas of support:
Support involved remote troubleshooting of Routers, Switches, Bridges, Network Adaptors, and Access Point for Home based users.

Achievements:
Consistently exceeded performance and achieved targets on Immediate Fixes and Customer Satisfaction scores. Always been a top performer in the Team Stack Ranking. Process Improvements / Streamlining since Transition of services, contributing towards achieving customer satisfaction for the Company.