محمد نافذ موسى ابراهيم

- Plan and execute entire IT Infrastructure setup in new MOHRE Centers like :Tasheel, Tadbeer, Taqieem, Twafouq
Tawjeeh and Amer.
- Administer for all Servers and Network equipment in Mohre centers .
- Design all Infrastructure for all centers and count the equipment’s.
- Manage all work plan for all projects.
- Manage and visit all customer sites and plan for future.
- Manage all IT equipment’s and quotation with customers.
- Install and configure IT systems.
- Configure DNS, DHCP, Server and active directory and troubleshoot them.
- Configure Cisco Items for all centers.
- Install all network infrastructure items and manage the cabinet.
- Monitor all data center for all centers .
- Support all Mohre (MOL )Center.
- Make all Report and Documents for all Projects and MOL.

- Plan and execute entire IT Infrastructure setup in new headquarters.

- Administer for all Servers and Network equipment in CCC head office and plant.

- Install cisco ISE (Identity Services Engine) servers with all configuration.

- Install Cisco Prime Infrastructure servers with all cisco components.

- Install Cisco IP Telephony servers with all components like: Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Presence, Cisco Prime Collaboration Provisioning and Cisco Jabber.

- Install Sonic wall Firewall with all security configuration and control all objects as AD users and groups.

- Configure Access switches, Core switches, Routers, wireless Controller, access points, UPS.

- Administrator for MS Office 365 Business for CCC HO and plant users.
- Administrator for SAP, citrix and Pact servers. Implementing, Managing and Maintaining Microsoft Windows Server 2012, 2008.
- Implementing, Managing and Maintaining Network Infrastructure in CCC HO and plant.
- Team Leader for network engineer, support engineers and desktop help disk engineer.
- Installing and configure NVR and IP camera for all CCC Ho building and all plant.
- Implemented logon and storage polices.
- Configure DNS, DHCP, Server and active directory and troubleshoot them.
- Management for servers backup and all user storage. Management LANs, WANs, network segments, Internet, and intranet systems.
Ensure compliance schedule for everyday operations.
- Monitor CCC HO and Plant servers with all services for all users.
- Participated in on-call rotation for after-hours support of systems.

Plan and execute entire IT Infrastructure setup in new headquarters
Manage &Configure Cisco Items for all centers and ERP systems
IT ADMIN for all systems and users
Manage & install and configure Systems
Network administrator and souq website admin and developer
Installing and configure NVR and IP camera
Implemented logon and storage polices
Configure DNS, DHCP, Server and active directory and troubleshoot them
Management for servers backup and all user storage
Management LANs, WANs, network segments, Internet, and intranet systems
Ensure compliance schedule for everyday operations
Monitor servers with all services for all users

- Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.
- Monitor networks to ensure high-availability and security.
- Configure the UCS M3 server with EMC Storage.
- Make recommendations for future upgrades.
- Developed new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability.
- Train technical staff in how to use new developed software and/or hardware.
- Analyze and isolate issues.
- Ensure proper system design to allow all components to work together properly.
- Assign routing protocols and routing table configuration.
- Maintain network and system security.
- Support LANs, WANs, network segments, Internet, and intranet systems.
- Manages the data center and computer host systems including hardware, software and equipment such as air-conditioning system, UPS and fire protection system.
- Upgrade systems to latest versions to take advantage of new technology updates.
- Monitor all data center assets for tracking information.
- Coordinate with vendors and resource engineers and ensure effective completion of all hardware installation at various data centers.
- Oversee capacity planning, perform power audits and ensure appropriate supply of power to all equipments.
- Manage all malfunctioning tape equipment and perform preventative and corrective maintenance on equipment to reduce outages.
- Monitor all issues and escalate issue to appropriate department to ensure effective resolution.
- Ensure compliance schedule for everyday operations.
- Maintain standards of service levels at all times, ensure response with timeframe and manage all available services.

 Work independently with minimal supervision and schedule priority projects.
 Work closely with development team and analyze production issues.
 Perform Mainframe System maintenance per established procedures.
 Train new support team members.
 Suggest and implement detailed documentation of operational procedures.
 Servicing and troubleshooting of desktops systems and hardware devices.
 Provide customer assistance as needed.
 Monitor 63 municipalities for Riyadh Area.
 Install and configure Systems.
 Monitor all servers for all Riyadh municipalities (Apps, DB servers and network).
 Install and configure Active Directory, TCP/IP, DNS, DHCP, Proxy, Print and Terminal Services.
 Creating and managing users, computers in active directory domain.
 Manage users and clients for all sites.

- Servers and Networks Administrator of company branch in UAE.
- Administrator for Smart Forms System, applications and technical devices.
- Installing the MOL system in all device, E-services, Emirates ID, and TASHIL.
- Implementing, Managing and Maintaining Microsoft Windows Server 2008 and Network Infrastructure.
- Servicing and Troubleshooting of Desktops Systems and Hardware Devices.
- Servicing and Troubleshooting for cards printer like Fargo, Canon and Zebra.
- Manage the configuration records, programmed files and data files on the computer system.
- Make price list for systems, services and reports.
- Monitor the performance of software systems and maintain a log of performance reports, errors and integrity check reports, system malfunctions and solutions.
- Author and Implement Networking Policies.
- Administer Email Systems & Verify smooth incoming and outgoing mails boxes of users.
- Installing CCTV Camera Systems, configuring DVR to be viewed Online through the internet.
- Installing T.A.D systems like face, finger and cards and configuring them.
- Managing many systems like PRO, HR, Accounting, Opera server and Queue systems.
- Configure systems for users & customers.
- Implemented logon and storage polices.
- Provide Security for networked clients using various Anti-virus and firewall tools.
- Configure DNS/DHCP Server (Domain Name System/ Dynamic Host Configuration Protocol), active directory and troubleshoot them.
- Network Maintenance of networked PCs in our company and site offices for 200 active users.

- Act as a computer network engineer in government schools.
- I was a coach for modern technology in schools talking about smart boards, servers, access point, routers, switches and data shows to modern advanced educational programs.
- Servicing and Troubleshooting of Desktops Systems and Hardware Devices.
- Maintain licenses for all software and ensure that all systems are covered by the proper maintenance contacts.
- Monitor the performance of computer software and maintain a log of performance reports, error and integrity check reports, system malfunctions and solutions.
- Manage the configuration records, programmed files and data files on the computer system.
- Sales for Smart Board software/hardware for customers and companies.
- Follow up with customers.
- Identify suitable vendor for purchase of computer components, peripherals and software systems.
- After-Sales service and troubleshooting.
- Make periodic visits for customers after planning and scheduling daily and weekly.
- Very good in persuasion and gaining satisfaction from customers.

- I was an officer responsible for the management and distribution of networks and servers as well as responsible for the technical team of networks and maintenance.
- A solid foundation in the fundamentals of Networking, and very good knowledge in the OSI model, Ethernet networks running TCP/IP, IP addressing, and structured cabling skills.
- Good knowledge in commands related to Networks systems configuration.
- Excellent Knowledge in network topology design.
- Very good in building and establishing networks and the extension of the start-up phase to the end, in addition to full delivery cable distributed to the cabin.
- Implementing, Managing and Maintaining Microsoft Windows Server 2003/2008 Network Infrastructure.
- Installing, Configuring TCP/IP, DNS, DHCP, WINS, Proxy, Print and Terminal Services.
- Good knowledge in IT security.
- Controlling the spam mails with Spam filter with defining the rules for white list and black list of incoming emails.
- Installing CCTV Camera Systems, configuring DVR to be view Online by internet.