Mohammed Ibrahim Mahmoud  Alsaigh, Customer Care Representative (CCR)

Mohammed Ibrahim Mahmoud Alsaigh

Customer Care Representative (CCR)

Malomatia

Lieu
Qatar - Doha
Éducation
Diplôme, Mechanical Engineering
Expérience
9 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 6 Mois

Customer Care Representative (CCR) à Malomatia
  • Qatar - Doha
  • Je travaille ici depuis novembre 2014

• Handle users’ inquiries, complaints through telephone, email and webchat support issues for Hukoomi website www.gov.qa
• MOTC Qatar service center the only department which is responsible for Account to Account service which is responsible of emailing QNB bank to activate the service for customers and filing customers documents’ and then follow up with them if they want to activate any missing services like medical commission or traffic violation etc...
• Activating account to account service through Hukoomi mail.

Éducation

Diplôme, Mechanical Engineering
  • à EIT
  • février 2013

3+ years

Diplôme, French language
  • à Alliance france
  • février 2013

a diploma from the DELF DALF of french language from the state of France.

Etudes secondaires ou équivalent, 12+2
  • à Warsai yikaelo
  • juillet 2007

high school with two years in college of mechanical engineering.

Specialties & Skills

Content Writing
Data Analysis
Customer Service
Negotiation
negotiation
customer care
computer skill and with knowledge of the major computer application plus high speed of typing.
time management

Langues

Anglais
Expert
Arabe
Expert
Français
Moyen

Adhésions

Aliance francaise Asmara
  • 'student and instructor
  • March 2008

Formation et Diplômes

Asmara, Eritrea (Formation)
Institut de formation:
Ministry of Defence
Date de la formation:
June 2013
Durée:
8 heures

Loisirs

  • chess
    Eritrean chess clube
  • chess,reading,basketball and swimming