sales technician
Jarir Bookstore
Total years of experience :6 years, 1 Months
to check devices like laptops, tablets, routers, mobiles, under warranty period will fix the issue if it is software problem. if found hardware problem will collect unit and send to Authorised service providers and follow up.
• Operating System installation & troubleshooting.
• Configuring and troubleshooting, which includes diagnosing hardware and software related problems in depth.
• Attending to Users Computer Related Problems.
• Support on OS, Application software issues.
• Trouble shooting & diagnosing of all kind of problems in Laptop.
• Bench trouble shooting & servicing of all kind of HP/Compaq laptops.
• Mail co-ordination with HP Technical focal for arranging the spare.
• In depth knowledge on HP/Compaq computer products.
• Installation and First level troubleshooting of Windows XP Professional and Home editions & Windows Vista, Win7, win8 & win 8.1.
3 years full time diploma in electronics and communication engineering