محمد إسماعيل

• Developing and reviewing the effectiveness of AML-CFT policies, procedures, regulations, internal controls and monitoring programs.
• Keeping up to date with regulatory requirements, communicating to Board of Directors & incorporating process/procedural changes into Company’s policy.
• Handling Regulatory audits.
• Track regulatory developments and develop / implement the Exchange House Compliance and AML requirements in line with regulatory requirements.
• Keep updates on local laws / regulations and International standards related to AML/CFT and ensure that all regulatory reporting requirements are met.
• Handle regulatory circulars, directives, and queries, and ensure responding with the required data and documents in a timely manner.
• Preparing of Annual report to the Board and also preparing regulatory reports on periodic basis.
• Prepare and submit periodic reports including Suspicious Transactions Reporting to the Qatar Financial Intelligence Unit.
• Involve in implementation of AML Module for Risk based automated monitoring system (including parameters specification, system testing, and reliability and assisting in resolving technical issues, etc.).
• Managing internal/external watchlists and ensuring accuracy of Company’s watchlists.
• Handle all alerts and reports pertaining to the Exchange House AML system, and investigate with business to justify the alerts.
• Monitoring of transactions for suspicious and unusual activity through alerts generated from automated tools.
• Receiving reports on, assessing and investigating the FI’s internal suspicious transactions.
• Monitor the Anti-Money Laundering automated system to ensure that customer transactions are conducted according to customer risk profile.
• Review of new products and services and assessing their risk.
• Review of customers due diligence documents and approve high risk customers' accounts.
• Review of Politically Exposed Persons (PEP) customers and obtaining their approval from Board.
• Responding to Due Diligence AML Questionnaires and AML Queries related to correspondent banking relationships for their timely deliveries.
• Impart training sessions & provide periodic trainings to staff (Branches & Departments) related to AML/CFT policy and procedures and changes in regulations, patterns identified etc.

● Performing Supervisory Review on the first level processed alerts and case.
● Using transactional and customer records, external data, publicly - available information, and other information to identify suspicious or unusual activity, sanctions circumvention, Money Laundering.
● Performing detailed analyses to detect patterns, trends, anomalies and schemes in transactions and relationships across multiple businesses/ products
● Performing Enhanced Due Diligence for the customers deemed high risk
● Identifying multiple significant cases, red flags and patterns associated with the laundering of illicit funds.
● Conducting Lexis Nexis Research and Acuity Search and utilize various specialized resources like public domain for the purpose of the investigations
● Interacting with Bank Management (Relationship managers) on unusual / suspicious transactions conducted by the customers.

● To review the first level of investigation on alerts for any suspicious / Money Laundering / Business Misuse transactions
● Reviewing KYC Profile of the customers for Retail Banking and Corporate Customers to assess that they are in-line with the transactions conducted.
● Raise queries to RMs for any Clarification on HUB Transactions and asking for CDD and EDD review details for the customers which are into high-risk business (Real Estate)
● Mitigate regulatory risk by following group and process procedures
● Handled process related MI’s on daily basis to understand and plan resourcing accordingly
● Assisting the Assistant Manager and Manager of Compliance Operations
● Any transactions which appear to be unusual or Breaching AML procedures/Laws will be sent for further investigation.

● Handling Escalations in absence of the Floor Managers
● Updating customer’s about Exchange rate on Daily Basis
● Generating the Remittances and cross verifying the entities against world check, Guaranteed Investment Certificate Leads, account opening
● Attending various customers on Liabilities and remittance queries

● Handling Escalation calls and solving their problems
● Handling Dealer helpline & inbound calls and providing the resolution for their queries
● Assisting corporate clients over the phone
● Cross selling the products