Sr BI Manager
CDK Global
Total years of experience :8 years, 5 Months
• Facilitated meetings conduct research and conduct interviews to understand learner needs.
• Shared work with subject matter experts, business stakeholders and peers for regular review and feedback.
• Maintained project documentation and utilize standard processes and templates.
• Built performance dashboards using techniques for guided analytics, interactive dashboard design, and visual best practices and to shoe SLAs
• Involved in trouble shooting of performance issues, for Tableau reports and administration
• Manage ownerships, providing access to the users and adding them to the specific group and scheduled instances for reports in Tableau and Grafana environments.
• Worked in all phases of BW/BI full life cycles including analysis, design, development, testing, deployment, post-production support/maintenance,
• Documentation collaboration and consultation and end-user training
• Train Developers architects for best practices and opportunities for innovation as well as providing feedback on designs.
• Lead development team to code software or application solutions on the all platform for AutoNation.
• Established deployment metrics and ensures each division, function, and region are measuring pre and post "Go Live" success metrics
• Ensured timely escalation and mitigation of issues and risks to ensure smooth deployment process •
• Partnered with the IS Governance team to ensure compliance with regulations, policies, standards, procedures, and associated documentation.
GSA /TSA / DHS / FCC
Sr. Business Intelligence Engineer Manager Feb 2016 - Present
• Gather, analyze, and document functional and technical system requirements for enhancements to existing application modules and collect the appropriate level of detail required to and drive towards immediate technical results to solve client problems.
• Application design and system architecture for applications in the customer portfolio.
• Comply with applicable government standards. Application design specifications to evolving requirements and standards using Business Intelligence tools at large federal clients across a complex data landscape.
• Architect/re-Architect Data Schemas to allow for efficient MicroStrategy, Tableau, QlikView and Business Objects reports and dashboards
• Develop new applications, modules, functionality, and features using the MicroStrategy SDK.
• Develop enhancements and defect fixes to existing applications and modules.
• Support the performance optimization of data aggregation and real-time reporting
• Coordinate the development and migration of new application capabilities for deployment into the government enterprise modules.
• Act as a team member for the development of technical and functional requirements leveraging multiple artifacts and documentation throughout an iterative, agile development lifecycle.
• Leverage strong conceptual and technical knowledge of MicroStrategy 10.2 architecture, software components, design, development, and integration best practices to develop impactful BI solutions.
• Provide conceptual and technical knowledge thought leadership of MicroStrategy 10.4 architecture,
• Software components, design, development and integration best practices across development work stream.
• Led team of developers in the delivery of technical systems and components Ensured on-time, quality release of systems and components provided technical direction to development teams
• Provided IP management leadership and oversight of the software development process Oversaw design of applications from functional and technical specifications Recommended and assisted
• Development of standards and project frameworks and provided guidance to vendors Worked with Business to ensure smooth translation of requirements into applications worked closely with business stakeholders to determine product prototypes following SOX compliances and SDLC.
• Developed and delivered efficient and cost-effective technical solutions to meet customer business requirements Managed and evaluated system enhancements and resolved system issues
• Provided business analysis support and technical support and guidance to customers Provided quotes for estimated development time and costs for clients Liaised with line management on business developments
• Maintained software on Windows, Linux server platforms
• Collaborate with all stakeholders to enable continuous improvement of processes, controls and systems
• AWS servers install on Dev Ops scripts and MicroStrategy installation
• Configure SSL integration.
• Create Data base instances of different Databases including Hadoop and Redshift
• Deploy Web Plugins and trouble shoot Web server and Intelligence server.
• Migrations and creation of metrics and attributes.
• VLDB properties and performance tuning.
• Upgrade and patch the servers as needed.
• New driver installations on servers.
• Service know request and management and assignment of tickets and completion of Tickets
• Create Jira stories and follow on day to day bases and follow up on subtask and see to the project completion.
• Gather, analyze, and document functional and technical system requirements for enhancements to existing application modules and collect the appropriate level of detail required to and drive towards immediate technical results to solve client problems.
• Application design and system architecture for applications in the customer portfolio.
• Comply with applicable government standards. Application design specifications to evolving requirements and standards using Business Intelligence tools at large federal clients across a complex data landscape.
• Architect/re-Architect Data Schemas to allow for efficient MicroStrategy, Tableau, QlikView and Business Objects reports and dashboards
• Develop new applications, modules, functionality, and features using the MicroStrategy SDK.
• Develop enhancements and defect fixes to existing applications and modules.
• Support the performance optimization of data aggregation and real-time reporting
• Coordinate the development and migration of new application capabilities for deployment into the government enterprise modules.
• Act as a team member for the development of technical and functional requirements leveraging multiple artifacts and documentation throughout an iterative, agile development lifecycle.
• Leverage strong conceptual and technical knowledge of MicroStrategy 10.2 architecture, software components, design, development, and integration best practices to develop impactful BI solutions.
• Provide conceptual and technical knowledge thought leadership of MicroStrategy 10.4 architecture,
• Software components, design, development and integration best practices across development work stream.
• Led team of developers in the delivery of technical systems and components Ensured on-time, quality release of systems and components provided technical direction to development teams
• Provided IP management leadership and oversight of the software development process Oversaw design of applications from functional and technical specifications Recommended and assisted
• Development of standards and project frameworks and provided guidance to vendors Worked with Business to ensure smooth translation of requirements into applications worked closely with business stakeholders to determine product prototypes following SOX compliances and SDLC.
• Developed and delivered efficient and cost-effective technical solutions to meet customer business requirements Managed and evaluated system enhancements and resolved system issues
• Provided business analysis support and technical support and guidance to customers Provided quotes for estimated development time and costs for clients Liaised with line management on business developments
• Maintained software on Windows, Linux server platforms
• Collaborate with all stakeholders to enable continuous improvement of processes, controls and systems
• AWS servers install on Dev Ops scripts and MicroStrategy installation
• Configure SSL integration.
• Create Data base instances of different Databases including Hadoop and Redshift
• Deploy Web Plugins and trouble shoot Web server and Intelligence server.
• Migrations and creation of metrics and attributes.
• VLDB properties and performance tuning.
• Upgrade and patch the servers as needed.
• New driver installations on servers.
• Service know request and management and assignment of tickets and completion of Tickets
• Create Jira stories and follow on a day to day bases and follow up on subtask
• Demonstrated ability to manage relationships and project teams.
• Control project variances and change and Worked with various Streams and Program Manager when escalation is appropriate, Managed technical and business risk
• Understand matrix and project organizations to work effectively to resolve project issues.
• Demonstrated ability to work collaboratively with, lead and motivate other employees in a team environment to meet aggressive goals and pre-defined timelines.
• Demonstrated ability to integrate complex, diverse project activities into a total system solution where projects may consist of: new technologies, highly specialized technologies, aggressive timetables, multiple concurrent tasks, tight budgets, and span multiple areas and geographies.
• Provided input from the teams that helps improve the roadmap, marketing and general approach.
• Follow up on deliverables to make sure everyone understands expectations and timeline Identify utilize and manage key resources required to meet project objectives.
• Developed data logic, data models and interfaces for QlikView dashboards.
• Developed QlikView user interface knowledge: charts, graphs, tables, expressions, properties, tabs, layouts
• QlikView scripting, data analysis and QlikView data models
• Developed QVDs work with QlikView to provide a scalable, reusable, metadata-driven data layer
• Developed front end applications using QlikView
• Developed Processes to Extract, transform and loaded data from multiple data sources into the QlikView application
• Designed, build, test and debug QlikView solutions based upon specified requirements
• Data acquisition Utilizing source control tools
• Tuned data loads and QlikView application for efficient performance.
• Installed and configured MicroStrategy 9.4.1 software Upgrade on Windows, Unix and Linux Servers
• Lead and guided the project teams to ensure DEV, QA, UAT environments are stable to maximize availability for development and testing.
• Implemented configuration and process changes to improve the reliability, scalability, and supportability of the MicroStrategy environment.
• Educated network/system monitoring teams to ensure that adequate environment health checks in place to identify possible issues before they impact users.
• Partnership and accountability
• Helped other IT departments like Portal and LDAP teams for MicroStrategy environment integration with their application.
• Incident management to ensure timely resolution of production issues (on-call rotation) and root cause analysis.
• Maintained scripts and documentation related to software licensing, ensuring that the environment remains compliant with licensing agreements.
• Applying patches and hot fixes in a timely manner for a robust and scalable MicroStrategy
• Infrastructure.
• Minor and major release upgrades for all MicroStrategy products (IS, Narrowcast, Web Server, Mobile Server)
• Created MicroStrategy projects in various environments to facilitate development and testing.
• Maintained project Integrity and object level security consistent with project requirements.
• Scan MD, Integrity manager reports, Project merge and Health center to monitor health and maintenance of servers.
• Change management process to migrate MicroStrategy projects and objects between QA, UAT, and Production environments by creating and applying packages and undo packages for roll back procedures.
• Install configure MicroStrategy environment
• Client interviews to discuss and understand to deliver the requires reports
• Convert the business rules into meaningful reports for analysis
• Projections and forecasting reports
• Sales and revenue reports with MicroStrategy Ragged Hierarchy
• Create Reports and Dashboard and according to the business KPI’s
