Technical Support Analyst
Gistec
مجموع سنوات الخبرة :10 years, 11 أشهر
Installing and configuring computer (Desktop/Server) hardware operating systems and applications.
· Monitoring and maintaining computer systems and networks.
· Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
· Support end users of ESRI Software(ArcGIS for Desktop, Server, Portal, Online, Geodatabase and Extensions).
· Help solve the customer problems related to GIS field through (phone, remote access or on site visit).
· Supporting the roll-out of new applications.
· Setting up new users' accounts and profiles and dealing with password issues.
· Working continuously on a task until completion (or referral to third parties, if appropriate).
· Prioritizing and managing many open cases at one time.
· Testing and evaluating new technology.
· Rapidly establishing a good working relationship with customers and other professionals (e.g., software developers).
· Support Geocortex Software. Integration with (Arcgis Server, Geo Server) and Security.
Associate Application Administrator
1- Windows Server 2008, 2012
2- SharePoint Administration 2007, 2010, 2013
3- Migrating from SharePoint 2007 to SharePoint 2010
And migrating from SharePoint 2010 to
SharePoint 2013
4- SharePoint Designer 2007, 2010, 2013
5- SQL 2008R2, 2012
6- User management
work on Joomla and wordpress
Zarqa University, zarqa, Jordan It (Internet Technology) accepted 2014 Height school from Minis
مبرمج