Senior Business Analyst
SquareOne Technologies
Total years of experience :14 years, 0 Months
•Plan and implement projects onsite and offsite.
•Analyse and understand projects, data gathering and preparing required documentation, gap analysis and IT scope, and communicate risks and deviations.
•Manage User Acceptance Testing process.
•Assist in training on new systems and related procedures.
•Maintaining issues log and follow up on fixes.
•Follow up and monitor post implementation review.
•Find solutions to operational and technical obstacles facing the project.
•Report project progress to all concerned parties.
•Deliver against projects/requests properly and on time.
•Recommend enhancements and propose changes to improve systems and processes.
- Process and control all customer transactions.
- Handle a spectrum of operation and system duties such as data inputs, postings, verifications and reconciliations on systems as well as hardcopies.
- Prepare required reports, support projects and handle administrative and operational duties as assigned