ORACLE® JD Edwards ERP Business Consultant
United Ofoq
Total years of experience :13 years, 4 Months
Analyze business procedures and determine the appropriate modifications to be applied to the software.
Develop and understanding the client business needs to define systems requirements.
Help in the development of specifications, configure the system, develop and install modifications.
Communicates regularly with the project manager on the status of the work in progress.
Respond to customer calls and provides immediate assistance for urgent requests.
Providing software support, including procedural and documentation.
Provide training to users during the implementation phase.
Develops an action plan according to the customers’ specifications and their roles.
Develop specific functionalities as required and modifies data according to the industry.
Implement, Configure, and Customize Acumatica Cloud ERP solution.
Logistics Trainer as one of the teamwork at projects.
Develop and understanding the client business needs to define systems requirements.
Key member of IT implementation teams, supporting an ongoing ERP system implementation.
Understanding and applying system modules in all business sectors (commercial and industrial).
Handle customer technical problems and complaints and fulfilling their requirements.
Interact with clients to comprehend their needs and note down the features required.
Providing software support, including procedural and documentation.
Make documentation of practical cases.
Testing & maintain new software customizations
Analyst Feb 2010 to May 2010
• Proposals and Documentations
• Project analysis & consultation
• Planning and controlling marketing ideas