Group IT Head
HGB Group
Total years of experience :22 years, 6 Months
1. Oversee all technology operations and evaluate them according to established goals
2. Establish IT policies and systems to support the implementation of strategies.
3. Analyze the business requirements of all departments, business entities within the group to determine their technology needs.
4. Purchase efficient and cost-effective technological equipment and software
5. Inspect the use of technological equipment and software to ensure functionality and efficiency
6. Identify the need for upgrades, configurations or new systems and take necessary action.
7. Coordinate with IT Team and supervise them to fulfill set duties.
8. Control budget and report on expenditure
9. Building relationships with vendors and creating cost-efficient contracts.
10. Managing, coordinating, supervising, and training IT Team.
11. Providing clear written and verbal instructions to IT Team members and promptly addressing any questions or concerns.
12. Planning daily activities and delegating tasks.
13. Clearly outlining goals and ensuring IT team understand what’s expected of them.
14. Analyzing IT team performance and making recommendations for improvement.
• Oversee all technology operations (e.g. network security) and evaluate them according to established goals
• Devise and establish IT policies and systems to support the implementation of strategies set by upper management
• Analyze the business requirements of all departments to determine their technology needs
• Purchase efficient and cost effective technological equipment and software
• Inspect the use of technological equipment and software to ensure functionality and efficiency
• Identify the need for upgrades, configurations or new systems and report to upper management
• Control budget and report on expenditure
• Assist in building relationships with vendors and creating cost-efficient contracts
1) Strategic planning of Implementing ERP System specific to Manufacturing Operations
2) Manage the daily operations of IT department to ensure that work processes are implemented as designed and comply with established policies and procedures.
3) Manage the preparation of timely and accurate reports to meet company and department requirements, policies and standards
4) Monitor and direct the management of IT infrastructure and system administration. Develop, implement and monitor IT business continuity / disaster recovery plans.
5) Oversee the management of IT partners, suppliers and vendors to ensure quality and timely delivery of hardware and software.
6) Defining, managing, and implementing the long-term strategic Information Technology roadmap
7) Increasing IT’s value through innovation and emerging technologies
8) Defining, building, and supporting the hiring plan and team structure
9) Oversight of the management of corporate help desk activities and resolves escalated issues if necessary.
10) Vendor management, drafting of system and security policies and standards are part of the job profile.
11) New ERP (AUTOLINE, Formally Known as Kerridge) implementation handled independently and successfully
12) Communicating with Overseas Principles (For Diagnostic software of their brands)
13) Held responsibility for capacity planning and scheduling vendor negotiations related to IT.
1) Strategic planning of Implementing ERP System specific to Manufacturing Operations
2) Implementation of DMS Project called Autoline (Formally known as Kerridge) for Mercedes Benz Dealer (BCM)
3) Played a stellar role in selection process of strategic ERP solution and recommending best fit on ERP Product, Implementation Partner and Hardware Solution
4) In charge of the group's IT operations in Different companies under this Group
5) Interacting with different stakeholders and vendors on Software, Hardware & Services and make sure that projects are completed in defined timelines
6) Designed and Implemented Data Centre for core Network and ERP Infrastructure
7) Defining, managing, and implementing the long-term strategic Information Technology roadmap
8) Held responsibility for capacity planning and scheduling vendor negotiations related to IT.
9) Planning and managing the IT infrastructure, security, LAN/WAN and internal business solutions across the group,
10) Implementing Autoline (Automotive Dealer Management System) for Multi Branch Mercedes-Benz Dealership in Kurdistan Region based in Erbil.
1) AutoLine (DMS ERP) Administration
2) ERP Application Support (Oracle based ERP) to end users
3) Technical Support and concerns of end users.
4) Responsible for backing up of data (Oracle Database and Domain server).
5) Managing I.T. Department
6) Supporting on various Vehicle Diagnostic Applications
7) Antivirus installation and updates (PCs & Servers).
8) Vendor management, drafting of system and security policies and standards are part of the job profile.
9) New ERP (AUTOLINE) implementation handled independently and successfully (Completed in May 1st week 2012)
10) Communicating with Overseas Principles (For Diagnostic software of their brands)
1) Oracle Database Administrator
2) Oracle ERP Application Support (Hospital Management Information System)
3) Responsible for backing up of data
4) Assist in design and implement HMIS for individual departments
5) Assist in design and implement IT Infrastructure solutions
6) Managing I.T. Department ( In absence of I.T. Manager)
7) Participate in technical proposal preparation.
8) Vendor management, drafting of system and security policies and standards are part of the job profile.
9) HMIS Application Support
a. Enrolling and training new users.
b. Assist users in HMIS (Hospital Management & Information System) application to optimize their department’s workflow and manage their policies and procedures.
c. Troubleshooting for technical problems in Application.
d. Perform application tuning and performance monitoring
e. Testing and installing new updates on application server.
10) Technical Support
a. Providing technical support to users on various issues.
b. Identifies researches and resolves technical problems and concerns of users.
c. Provides in servicing sessions for users in the operation of computer and communications equipment, system applications, and software products.
Note: Actively involved in commissioning the hospital, coordinating in designing Hospital workflow and setup the I.T. Department. And served with Certificate of Appreciation by the hospital for outstanding performance during commissioning of the hospital.
a) Part of Design and Development Team.
b) Providing technical support on application to customers.
c) Providing Application training to customers.
d) Preparing promotional materials.
e) Coordinating inter group efforts for successful and timely completion of projects.
f) Maintained and enhanced the database back-end (Oracle X).
g) Generating reports using SQL report writer.
a) Part of Development Team.
b) Providing technical support on application to customers.
c) Providing Application training to customers.
d) Preparing promotional materials.
e) Coordinating inter group efforts for successful and timely completion of projects.
f) Maintained and enhanced the database back-end (Oracle X).
g) Generating reports using SQL report writer.
Advance Diploma in Software Application