Mohammed Masoud

• Researched and targeted high-volume service businesses (restaurants, salons) with heavy inbound call traffic.
• Conducted discovery conversations to qualify leads and identify operational pain points and call workflows.
• Pitched AI voice agent solutions to business owners, highlighting cost reduction and efficiency gains.
• Collected business and technical requirements and relayed insights to product and technical teams.

• Researched and identified potential leads, tailoring pitches based on industry and business
needs.
• Built a pipeline of 150+ qualified leads/month through targeted cold calling, LinkedIn
prospecting, and CRM analytics.
• Developed and executed custom sales scripts, ensuring a persuasive and engaging pitch where I handled
objections & rebuttals effectively, overcoming resistance and closing deals
• Maintained detailed CRM records, tracking lead progress and follow-ups
• Collaborated with internal teams to refine scripts & improve quality to maximize sales opportunities

• Trained extensively in handling cold calls, building confidence and efficiency in engaging
potential clients
• Handled client objections with concise, effective rebuttals, maintaining engagement and trust.
• Closed intake sales and contributed directly to revenue growth
• Delivered professional inbound and outbound sales support while maintaining personalized
communication
• Contributed to increased client retention and satisfaction through effective problem solving
and relationship management.