Logistics Coordinator
SAS Toyota
مجموع سنوات الخبرة :16 years, 4 أشهر
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• Managing day-to-day affairs and ensuring customer satisfaction
• Maintain the relations with customers
• Undertaking administration tasks
• Assisting in expanding network of providers
• Provide quarterly reports about the network of providers in the regions of my responsibility, and use this report in developing this Network
• Making pitches trying to win new business for the company
• Arranging and attending meetings
• Responsible for pricing management
• Negotiation for all financial terms and offers
• Responsible to add and modify all financial conditions
• Assist the Direct Manager in setting Department plan for the Year
• Partner with Claims Management to insure correct placement of claim servicing
• Train providers on procedures that need to be applied as well as on the various portals
• Trains field personnel and other personnel interacting with providers of all contractual terms.
• Managing contractual arrangements with providers
• Negotiation of contractual terms, special arrangements and negotiating rates to be applicable as necessary
• Solving errors occurred in tariff, reimbursement, claims and medical systems in all related departments and follow up all ERRORs that appear on tariff, FAP and items level, because of either human fault or Bugs on system
• Reporting for Direct and Head Managers about the tariff and the network providers’ situation.
• Responsible to add and modify any price on system
• Coordinate with Underwriting Department in adding, removing or modifying any tariff for any coverage.
• Coordinating with all TPAs in order to check out the last updated tariff list, follow up all Governments and Syndicates decisions about the tariff that should be set and discuss it with Direct Manager
• Assist to Medical Director in visiting probably Hospital providers, to discuss OUT tariff and present the headlines in how to use system and explain the contract conditions and materials.
• Making Sure about providers satisfaction
• Suggest a critical solution and following up with the related departments
• Archive all contracts, letters and special deals with providers
• Share all new special deals with related Departments.
• Assists other network coordinators in various functions.
• Manage complaints related to Adherents, evaluated, took a first decision and channeled via GlobeMed Syria complaints desk
• Market studies
• Competitive analysis Study
• Create business model
• Pricing analysis
• Go to market strategy
• Social media websites ideas
• Set many ideas for company logo and follow up with designers
• Time management and set deadlines
• Preparing Company profile
• Creating sells and marketing presentation
• Cost benefits study
• Market and customers analysis
• Results and demand analysis
• Follow-up all customers
• Responding all the clients complaints
• Negotiating for offers
• Suggest ideas to enter new markets
• Organizing and documented sales areas
• Distribute product samples, brochures, flyers etc. to source new sales opportunities
• Sell products of company and get outstanding new deals
• Create professional products presentation
• Organize General Manager meetings
• Advertising Responsible (Some ideas of mine was taken in a lot of advertising ways).
• Follow up and coordinate advertisements
• Preparing letters, presentations and reports
• Balancing office budgets.
• Arranging travel, meetings and appointments.
• Ordering stationery and equipment (depending on how often staff nick it, this could be a regular thing).
• Supervising and monitoring the work staff.
• Discussing problems with staff.
• Reporting to management.
• Reviewing and implementing the company's health and safety policy.
• Arranging training for staff.
• Market studies
• Updating customer databases.
• Organizing sales visits.
• Demonstrating/presenting products
• Conducting market research.
• Meeting sales targets.
• Promoting new products.
• Reporting sales trends.
• Recording orders.
• Monitoring competitor activity.
• Evaluating marketing campaigns
• Win new business by generating new leads and business relationships
• Focuses sales efforts by studying existing and potential volume of dealers.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management