Mohammed Mosaad ahmad, Restaurant Manager

Mohammed Mosaad ahmad

Restaurant Manager

فندق ريف أوازيس بيتش ريزورت ( شرم الشيخ )

Lieu
Egypte - Mansourah
Éducation
Diplôme, Commercial
Expérience
13 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 11 Mois

Restaurant Manager à فندق ريف أوازيس بيتش ريزورت ( شرم الشيخ )
  • Egypte - Charm el Cheikh
  • Je travaille ici depuis décembre 2021

Oversee the implementation of standards as detailed in the departmental standards and procedures manual.
Adhere to opening and closing procedures.
Adhere to bill paying procedures.
Conduct effective shift briefing ensuring all staff are aware of VIPs, special.
Maintains service and santation standards in restaurant.
Reviews staffing levels to ensure that guest service operational needs and financial objectives are met .
Share recommendations and guest comments to chef and F&B manager to reflect current customer profile.
Manage special event concepts.
Conduct competitor analysis.
Actively pursue cost saving measures.
Forecasting.
Stock control .
Handle guest complaints, etc

Restaurant Manager à Papa John's Pizza Egypt
  • Egypte - Le Caire
  • décembre 2020 à décembre 2021
RESTAURANT MANAGER à COOKERY DONER
  • Koweït - As Salimiyah
  • mars 2016 à avril 2017

• Analyze and controls the food cost, labor cost
• Responsible in providing continuous training of the restaurant team.
• Responsible for all the financial and marketing reports being submitted to the operations manager.
• Maintain the efficient filing of all records for reconciliation and report purposes.
• Performs other duties and functions that may be assigned form time to time which may be vital to the company objective.

Branch Manager à Al Domary
  • Koweït - Hawali
  • avril 2014 à mars 2016

all activities with impact on stores quality, .service, customer.
handling customer complains.
budget and control assigned for all items.
responsible for all stores equipment, including proper operation, repair, planed maintenance & energy conservation.
mange the crew-training program.
responsible for all personal file.
evaluate the performance of employees and recommend appropriate action such as wage increase, promotions, suspensions etc .
control the waste .
cost control .
waste control .
daily & weekly & monthly inventory .
monthly profit & loss statement .
time management .
Recruiting, training and motivating staff

Area Manager à Nawara
  • Koweït - Al Koweït
  • avril 2012 à avril 2014

responsible for managing the day-to-day operations of the restaurants ensuring that sales, profitability and customer service targets are met and that the most suitable products and services are available to the customer. will also improve the company's performance and ensure business growth by exploiting opportunities to maximise sales and profitability and by increasing customer satisfaction.
weekly meeting for stores managers.
responsible for all stores .
all activities with impact on stores quality, .service, customer.
handling customer complains.
budget and control assigned for all items.
responsible for all stores equipment, including proper operation, repair, planed maintenance & energy conservation.
mange the crew-training program.
responsible for all stores personal file.
evaluate the performance of employees and recommend appropriate action such as wage increase, promotions, suspensions etc .
control the waste .
cost control .
waste control .
daily & weekly & monthly inventory .
monthly profit & loss statement .
time management .
Recruiting, training and motivating staff.
weekly business review .

Branch Manager à Baker Group
  • Koweït - Al Koweït
  • janvier 2007 à août 2012

knowledge of Profit & Loss
control the waste
do all daily, weekly & monthly reports
do the daily, weekly &monthly inventory
Maximize the sales by up selling, suggestive selling & properly manage the store, staff, products & equipments;
manage the staff & check the equipments
trained the staff about product, equipments, & customers service
greet and assist the customers
Maintaining high standards of quality control, hygiene, and health and safety.

Éducation

Diplôme, Commercial
  • à sherbin commercial school
  • janvier 1999
Diplôme, commerce
  • à sherbin/dakahliya
  • juin 1998

Specialties & Skills

Restaurants Management
Customer Service
People Management
Inventory Control
Project Management
Training & Developing Skills
Leadership, Analytical Skills, Ability to Work Under Pressure, Communication & Interpersonal Skills
customer service
knowledge in computer:MS word,MS office
Handle customer complain
Guest Satisfaction
hygiene, and health and safety
Profit & Loss

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

E-Marketing (Formation)
Institut de formation:
google
Date de la formation:
October 2020
Durée:
40 heures

Loisirs

  • COOK
     Excellent in the preparation of all the fast food ( beef steak - all kind of burgers and fillet - sweets
  • I like to dine in Restaurants to check the quality of food & service, promotions