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Mohammed Moti Khaznawi, Service Delivery Manger

Mohammed Moti Khaznawi

Service Delivery Manger

ACS

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Electrical
Experience
27 years, 11 Months

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Work Experience

Total years of experience :27 years, 11 Months

Service Delivery Manger at ACS
  • Saudi Arabia - Riyadh
  • My current job since February 2014

responsible for ensuring that services as defined under the various Customers. Support Plans are being delivered at the operational level to meet agreed SLAs. This includes taking an end to end view of Customers services and seeking to be proactive in the continuous improvement of service delivery.

Technical Support Manager / UPS & Power Solutions Department at ACS
  • Saudi Arabia - Riyadh
  • May 2010 to February 2014

-UPS &Power Solutions Consultant.
-Presales & datacenter infrastructure power solution design.
-Install & Commissioning & Maintenance& repair AC/DC UPS systems different Sizes and brands.

Electrical department Manager at MHC
  • Syria - Damascus
  • January 2007 to February 2010

Maintenance& repair Packing machines (MACdue Italy), AC/DC UPS systems Leibert HIPULSE(330KVA tow devices), Chloride(90-NET 500KVA - 300KVA), Ortea(1.6 MVA) &Watford(720X4 KVA) servo motor Stabilizers, control panels troubleshooting, Generators, fire alarm system, access control, ...etc

Install & Commissioning & Maintenance & support Engineer at QSP-MDS
  • Qatar - Doha
  • February 2006 to January 2007

Install & Commissioning & Maintenance& repair AC/DC UPS systems(Leibert, Chloride), DC systems(Emerson rectifiers and chargers), Generators(SDMO), control panels, troubleshooting,

Commissioning & Maintenance & support Engineer at IBC
  • Syria - Damascus
  • May 1998 to April 2006

Commissioning & Maintenance UPS system(certificate from powerware ups systems, aros, best power, powertronix), DC systems Rectifiers &Chargers(emerson rectifier module), PLC systems

Comunication Engineer at Ministry of internal
  • Syria - Damascus
  • April 1996 to April 1998

Install & Maintenance different operating systems, software and hardware

Education

Bachelor's degree, Electrical
  • at Damascus University
  • September 1995

Electron engineering certificate

Specialties & Skills

Electrical Maintenance
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UPS systems
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Troubleshooting Hardware
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Electronic Circuit Design
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UPS maintenance
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AC/DC systems
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PLC systems
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Computer maintenance software/hardware
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control panels troubleshooting
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electronic Circuit Cards maintenance and repair
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Electrical AutoCAD
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office
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Languages

English
Expert

Memberships

Syrian Engineers Syndicate
  • practitioner
  • April 1996
Saudi Council of Engineers
  • Engineer
  • May 2012

Training and Certifications

PMP (Training)
Training Institute:
HRP Center
Date Attended:
June 2015
ITIL Foundation (Training)
Training Institute:
Invensis
Date Attended:
October 2014
Low & High Voltage Networks Design (Training)
Training Institute:
HCLC
Date Attended:
January 2009
UPS (Training)
Training Institute:
Powerware
Date Attended:
June 2002
CCNA (Training)
Training Institute:
Executrain
Date Attended:
April 2007
Data Center Infrastracture (Training)
Training Institute:
APC by Schneider
Date Attended:
December 2010