Regional Business Development Manager
PalletBiz
مجموع سنوات الخبرة :23 years, 10 أشهر
PalletBiz is a European Multinational in Industrial B2B franchise having headquarters in Hungary in field of Wood & Metal Packaging products & Handling solutions with operations across 14 countries in EMEA region.
• Responsible for driving & managing the development of existing & new franchise partners GCC Region.
• Expansion of franchise network in GCC - identify potential partners for franchise accession.
• Strategic Product & Market development in GCC region which includes annual operating plans, market intelligence, market plans, Business development - stage-gate model.
• Responsible for implementation of Sales & Operations plan - S&OP process, Supply chain master data, Demand & supply forecasting.
• Strategic sourcing & supply development - Planning of RFI/RFQ, Negotiations and contracting, SLAs (Service Level agreements) & New supplier search and selection.
• Regional Business development of KAs & IKAs (Key accounts & International Key Accounts) - New accounts engagement, Key account management, opportunity management, CRM updates & organization, Sales pipeline & forecasting.
• ERP system setup & maintenance - Product/Price master data, Order to cash process, Key export & regional projects data entries.
• ISO, EHS & PalletBiz Way - Sustainability BSC, CSR & EHS planning and execution, Internal & external audits.
• Responsible for Overall GCC Regional Turnover of USD 9 million+ across existing operational units in KSA, Bahrain, Qatar + establishment of new operational units UAE & Oman (FY 2024).
KEY HIGHLIGHTS
• Development of new franchise partner for JV in Qatar, UAE & Oman.
• Regional IKA development in KSA, Bahrain & Qatar with customers - Coca Cola, Imerys, Shell, Aujan, Chemanol, Unilever, DHL, Baxter, BASF.
• Participation in tenders & annual contracts with Key GCC regional Petrochemical companies such as SABIC, Q-Chem, Octal, QAPCO, S-Chem, Advanced Petrochemicals, Borouge.
Essentra is a UK-based Multinational manufacturer of Tobacco filters, Secondary Packaging materials & components with an annual turnover of USD 1.5 billion with 70+ factories worldwide.
• Lead all sales activities for the Middle East and Africa markets covering Cigarette filters, pipe protection technology, tear tapes, and components division products covering Tobacco (Combustibles & Non-Combustibles) /FMCG sectors in Middle East & Africa region.
• Hold accountable for multiple operations, such as forecast, budgeting, account management, new business development, and strategy formulation. Focus on improving customer service, adding new customers in the clientele while maintaining quality level.
• Consistently attain sales targets for the whole region. Supervise multiple accounts ranging from blue-chip multinationals to innovative start-up businesses.
• Conduct detailed market research to recognize opportunities and analyze competitor’s strength.
• Design and execution of marketing campaigns as per product development pipeline.
• Built strong relations with all clients within MEA markets through close collaboration and effective communication.
• Use of SAP software, Salesforce, and IBM Cognos while performing sales operations.
KEY HIGHLIGHTS
• Exceeded sales quota for 2016 and received a commendation from CEO for the fastest growing market in the Essentra group.
• Penetrated new markets in Jordan, Algeria, Egypt, Seychelles, Sudan, Iran, and South Africa for business expansion.
• Explored new markets of UAE, Qatar, and Saudi Arabia to introduce pipe protection technology products.
• Known for growing sales and revenue in 2018 as well as working on new product development initiatives for improvement.
Express Flexipack is part of the 45+-year-old Express group of companies in UAE in filed of printing, packaging (primary as well as secondary) & Publishing. Express Flexipack is one of the leading flexible packaging material converters in UAE.
• Administered and maintained key accounts in more than 20 countries, including GCC, Africa, India, Pakistan, Sri Lanka, Iran, and the UK. Handled clients, such as Coca-Cola, Pepsi, Nestle, Amul, New Zealand dairy, Kuwait Danish Dairy, Khazan Foodstuff, Napco, Oasis, Milco, and Masafi in the dairy, beverage, water, and pharma industry.
• Ensured implementation of all fiscal plans, including sales forecasting, budgeting, and hiring estimates.
• Coordinated with the GM for sourcing suppliers and procuring the raw material, such as Aluminum foil, BOPP labels, Laminate films, Paper Inks, Lacquers, and Solvents.
• Represented the company while negotiating contracts and developing policies with the suppliers.
• Swiftly resolved customer complaints, prepared production plans, initiated safety measures, created operational SOPs, controlled the budget of work in progress, followed regulatory standards, and formulated reports.
• Hired and trained a new team for efficient management of manufacturing activities.
• Ensured compliance with ISO 9001-2008, ISO 14001, and ISO 18001.
KEY HIGHLIGHTS
• Designed and implemented a production program that contributed to the overall company saving plans.
• Established a quality management strategy, manufacturing strategy, and framework of SOPs to achieve set objectives.
• Enhanced operational efficiency, minimized waste, and met customer expectations while controlling operations of the plant.
• Spearheaded effective ramp-up plans for new product introduction (NPI).
• Streamlined operations of assembly line processes that reduced labour costs by 47%.
• Studied artwork production to evaluate the performance level for continuous improvement.
• Secured new contract for packaging artwork SKUs (Stock Keeping Units)/BOMs (Bill of Materials). Actively monitored the performance and accordingly suggested changes for enhancement.
• Headed and completed specific job-related improvement and compliance projects within the defined time.
• Coordinated with clients to boost profitability and sign yearly contracts.
• Bridged communication gap between the technical and sales department.
• Served major clients in UAE, including Coca Cola, Milco, Gulf & Safa, Unikai, Murmum, Gulfa, and Jeema as well as international clients, such as Pepsi Bahrain, Pepsi Libya, and Coca Cola Kuwait.
KEY HIGHLIGHTS
• Bridged the communication gap between technical and sales departments.
• Found and delivered an economical software solution to streamline the activities of Pre-Press.
• Development of a customized ERP solution for Production & Operations as well as Sales management.
• Developed and deployed a CRM database to provide just-in-time delivery to clients.
Played a key role as a Master level Field Service Engineer maintaining and servicing all Canon digital/analogue copiers. Managed a
customer base of 300, ensuring attainment of maximum client satisfaction. Delivered technical support, oversaw inventory, and
trained new service engineers.
* Recognized for achieving customer retention rate of 95% by devising effective action plans.
* Ensured optimum utilization of all resources to minimize operational cost.
,
,
courses: Licenses & Certificates: MCSA (Microsoft Certified Systems Administrator) | SECURITY + / A + Computer equivalent Certification | Electronic Assembly Certification (Printed Circuit Boards) | Canon