field service engineer
Rawa Al Afaq Co. (National Guard Project)
Total years of experience :12 years, 9 Months
1- Working with equipment from Beacon Medaes, Busch, Atlas Copco
2- Overlooking a team of 6 technicians across three cities handling a total of 19 medical gas plants adhering to the HTM 02-01 standard. ensuring maximum reliability of medical gas equipment and un-interrupted supply to the end-user.
3- Supervise daily, weekly, monthly and yearly inspections as per approved checklists and monitor equipment efficiencies on daily basis to look for any abnormal operation avoiding future breakdowns and plan predictive maintenance if the need be.
4- Perform Condition Monitoring using vibration analysis, thermography etc. to ensure reliability of equipment by planning predictive and reactive maintenance whenever required.
5-- Logging daily, weekly and monthly activities and reporting the same to the concerned departments.
6- Conduct regular meetings with the team to get feedback on daily & weekly tasks and ensure their jobs are carried out as per protocol and provide technical support wherever necessary.
7- Making sure enough inventory of medical gas cylinders is available at hand to provide uninterrupted supply to the end-users and replenish the stock based on consumption patterns and forecasts.
8- Attending emergency breakdown calls from end users and ensuring the issue is resolved at the earliest reducing downtime for end-users and
9- Co-ordinating with equipment manufacturers in certain scenarios wherein additional technical documentation or programming of equipment maybe required.
10- Prepare forecast reports for spare parts required in Annual PPM and critical spare parts to maintain inventory.
11- Preparing incident reports, accomplishment reports, snag lists and maintain an updated database of all tracking reports.
Senior Field Service & Aftermarket Engineer
(Rotating Equipment)
Working with world-renowned brands of screw & piston compressors such as SULLAIR, ALMIG, BOGE, ABC covering all the models of their equipment ranging from 15KW - 250 KW, along with different types of air-drying and air filtration equipment from SULLAIR & DONALDSON like refrigerant dryers & adsorption/desiccant dryers etc. working with nitrogen generation systems from INMATEC along with Pressure Boosters from ALMIG/BOGE (upto 40 bar). Have been working with Dust Collecting equipment from DONALDSON as well.
Job Responsibilities:
Designing compressor room layouts as per manufacturer installation guidelines considering all applicable codes and standards.
1- Selecting equipment based on customer load calculations and designing the compressed air network to achieve maximum possible efficiency by minimizing all possible losses.
2- Provide engineering support to end user in solving any technical difficulties during installation.
3- Perform PDI and tests for new equipment to verify the operating condition before dispatching.
4- Perform startup & commissioning procedures for new equipment at customer site.
5- Perform sequencing operations for more than one compressor to work in sync and enable remote monitoring/controlling features as per customer requirements.
6- Conduct training for the operation & maintenance teams to familiarize with daily maintenance activities and operation.
7- Schedule & attend breakdown calls based on priority.
8- Dismantle/assemble complete compressors as required for repair/overhauling procedures.
9- Analyse faults on customer sites and resolve the same in minimum time to reduce machine downtime.
10- Pay attention to details during work while applying best work practices.
11- Conduct compressed air audit using latest certified testing vibration analysers & hygrometers to determine the air quality based on various parameters like Moisture content, oil vapour content, dew point etc.
12- Select & install Air filtration systems as per customer air quality requirements.
13- Plan preventive maintenance schedules for all customers and encourage the customers to register in AMC.
14- Plan inventory of fast moving spare parts to maintain enough stock to ensure smooth operations.
15- Analyse customers’ requirements in comparison to the existing equipment and propose better solution/upgrade in their system to improve efficiency and reduce losses.
16- Prepare quotations as per the enquiries received from the customers.
17- Follow-up with customers for PO and payments and make sure parts & services are delivered in shortest possible time.
18- Managing daily operations independently in the specified region with customer centric approach and make sure jobs are scheduled as per priority.
19- Make routine visits to customers to gain confidence by making inspections and suggesting any repairs under the predictive maintenance procedures.
20- Make sure the customers remain satisfied with the equipment and the service response.
Worked with Sealed Air, the global brand and leader in protective packaging equipment like:
- FILL AIR void filling air pillows
- NEW AIR cushioning air bubbles.
- INSTAPAK blocking & bracing liquid foam in bag.
- KORRVU e-commerce friendly shipping boxes.
- CT-Cryovac Technology shrink packaging equipment.
Job Responsibilities:
• Identifying new prospects based on different approaches and understanding their needs first
• Enquiring about the various difficulties/bottlenecks faced in their packaging operation.
• Preparing a detailed Price value analysis comparing their current costs of packaging operation and the proposed Sealed Air packaging solution.
• Selecting and recommending a particular solution from the product range which gives the maximum benefit to the potential customer in terms of productive efficiency & cost saving based on the PVA done.
• Conducting trials of the solutions on site to let the potential customer understand the equipment clearly and get a visual idea of the improvement that can be achieved.
• Preparing quotations, invoices and following up till the delivery of the material to the customer
• Installation & Commissioning of the equipment at the site.
• Periodic Preventive Maintenance activities on the equipment and attending breakdown maintenance.
• Maintaining inventory of the spare parts and ordering the required parts from the manufacturers .
• Regular follow-ups to the existing customers and potential customers to understand their specific requirements on new projects or upgrading the existing equipments.
• Regular payment follow up visits and calls.
Model of equipment worked with:
i. Fixed speed oil lubricated screw type air/water cooled air compressors.
ii. Variable speed oil lubricated screw type air/water cooled air compressors.
iii. Variable speed water-injected screw type air/water cooled air compressors.
iv. Refrigerant dryers, both air and water cooled.
v. Adsorption/desiccant dryers, heatless regenerative type.
vi. External multi compressor operation sequencers.
vii. Dry/oil lubricated rotary type vane vacuum pumps
● Searching for new potential clients in the designated sales territory as decided while maintaining relations with the existing clients for any futue prospects.
● Scheduling meetings in prospective companies with concerned departments/personnel for the presentation of the products and services available with the help of slide shows or the brochures
● Understanding clients’ requirements and accordingly convincing them with appropriate suggestions from the products available.
● Selecting the most suitable range of equipments as per the User Requirement Specification (URS) using designing software/application provided by the manufacturer.
● Making necessary modifications (if possible)e to the designing of the system as per the comments from the client to suit their needs.
● Negotiating on the terms of the quotation with the clients on the basis of technical specifications and market trends.
● Obtaining the PO from the client and providing pre-sales support to the clients as recommended by the manufacturer.
● Following up and provide continuous support when needed to both the client and to the in-house service team till the stage of commissioning of the equipment/system.
● Preparing monthly/quarterly sales reports and submitting to the management for assessment while trying my level best to achieve the set sales targets.
● Constantly updating myself with the latest market trends and also have a clear idea of the business competition so as to be well prepared for making sales presentations more effective.
● Strong experience in maintenance and operations of MAN ROLAND Web Fed offset printing equipment (CROMOMAN 70), with FERAG post press equipment for conveying systems.
● Preparing monthly preventive maintenance schedules and carrying them out in timely manner.
● Interact with the equipment operators regarding their problems with the equipments.
● Inspect the equipment for general causes of the fault.
● Analyzing & getting to the root of the problem based on the drawings of the equipments.
● Solving and fixing of the cause of problem in the equipment.
● Preparing monthly maintenance reports and completing them within due time.
● Maintaining the inventory of the spare parts and ordering them from the manufacturers whenever the need be.