IT Support Specialist
Barwa Bank
Total years of experience :11 years, 8 Months
Responsible for first-level of support for all server
related issues. Managing administration and support of System, Email, Active directory and Non-Microsoft Application.
Day-to-day support on Windows Server and
backup/restoration for more than 200
Intel Servers; job entailed frequent visit to Data
Center, due to the nature of the work.
Maintaining, troubleshooting resolving and
administer computer networks and related
computer hardware, systems software. application software and all configuration user management with Active Directory.
Creating monthly report on windows infrastructure.
Upgrades network by conferring with vendors,
developing, testing, evaluating, and installing enhancements.
• Technical Environment :-
Windows Server 2003, Windows Server 2008,
Windows Server 2012, VMware, Microsoft system center configuration (Sccm), Windows 7, Windows 10.
Worked on an extensive Data Center implementation
project for TFI new Head Quarters. (appointed as
project manager.
Day-to day administration of Cisco IP phone call
manager Managed services, Administering Exchange
2010, Administering Blackberry Enterprise server, and Active directory.
Technical Environment: -
Windows Vista, Windows 7, Windows Server 2008; Windows 2003, BES 4.1 SP4, Routers, Switches, Firewall, and Cisco IP Phones.
Designed, planned, and implemented complete infrastructure of Smeet ( Ready Mix).
Maintaining, troubleshooting, resolving and
administer computer networks and related
computing environments, including computer
hardware, systems software, applications software,
and all configurations User management with Active
Directory.