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Mohammed Rashad, Transport Coordinator

Mohammed Rashad

Transport Coordinator·Concours Hippique International Al Shaqab; Almana Holding W.L.L

Qatar

Master's degree, Master of Socialwork

Work experience

Total years of experience: 5 years, 11 months

Transport Coordinator

January 2026 - February 2026

Concours Hippique International Al Shaqab; Almana Holding W.L.L

Doha, Qatar •Hybrid

January 2026 - February 2026

• Interacted directly with VIP guests, visitors, and staff, providing guidance and ensuring a smooth and positive customer experience across multiple service points.
• Assisted guests with inquiries, promoted available services, and ensured efficient coordination of transport solutions based on customer needs.
• Maintained strong communication with operations, hospitality, and security teams to deliver seamless service in a high-traffic environment.
• Managed high-volume customer flow, ensuring quick response, service efficiency, and customer satisfaction.
• Monitored service quality and resolved customer concerns promptly to enhance overall experience.
• Maintained accurate service records and reports to support operational tracking and service improvement.
Company industry:
Sports & Outdoor Activities

Project Coordinator

September 2024 - January 2025

Trend: Team Resource for Education and National Development

Kozhikode, India •Hybrid

September 2024 - January 2025

• Engaged with large audiences during FuFe’25 event, assisting participants, providing information, and promoting event activities and services.
• Coordinated with multiple teams to ensure smooth customer flow, high engagement, and positive attendee experience.
• Supported communication and outreach efforts to increase participation and awareness of event offerings.
• Managed participant inquiries, registrations, and on-site assistance, ensuring efficient service delivery.
• Tracked engagement data and feedback to support improvements in service quality and event performance.
• Assisted in onboarding and guiding volunteers to ensure consistent and customer-focused service delivery.
Company industry:
Training & Education Center

Banquet and Event Manager

April 2019 - July 2024

Palacio Catering Management

Malappuram, India •Hybrid

April 2019 - July 2024

• Delivered direct customer service in high-volume event settings, interacting with guests to ensure satisfaction and positive service experiences.
• Promoted services and offerings to clients, supporting business growth through customer engagement and service excellence.
• Handled customer inquiries, resolved issues, and built strong relationships to enhance repeat business and client retention.
• Supervised service teams to ensure professional presentation, service quality, and customer-focused delivery.
• Coordinated with vendors and internal teams to ensure timely and efficient service aligned with customer expectations.
• Maintained service standards and contributed to improving customer experience in fast-paced environments.
Company industry:
Catering, Food Service, & Restaurant

Administrative Associate

September 2021 - January 2022

Government Community Health Centre

Malappuram, India •Hybrid

September 2021 - January 2022

• Managed front-desk operations, assisting patients and visitors with inquiries and guiding them to appropriate services.
• Communicated clearly with service users, ensuring accurate information delivery and smooth service flow.
• Handled high-volume interactions in a sensitive environment while maintaining professionalism and empathy.
• Supported coordination between departments to ensure efficient service delivery and customer satisfaction.
• Maintained accurate records and ensured proper handling of confidential information.
Company industry:
Other Healthcare Services

Education

University of calicut

April 2024

April 2024

Master's degree, Master of Socialwork

India

University of Calicut

April 2022

April 2022

Bachelor's degree, Bachelor of Arts

India

Skills

ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
CARE COORDINATION
Intermediate
CARE COORDINATION
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
SUPPLIER MANAGEMENT
Intermediate
SUPPLIER MANAGEMENT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
APPROVED SOCIAL WORKER
Intermediate
APPROVED SOCIAL WORKER
Intermediate
BUDGET DEVELOPMENT
Intermediate
BUDGET DEVELOPMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
PUBLIC SERVICE
Intermediate
PUBLIC SERVICE
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
USER CONTROLS
Intermediate
USER CONTROLS
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
DOCUMENT MANAGEMENT
Intermediate
DOCUMENT MANAGEMENT
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
ETHICAL LEADERSHIP
Intermediate
ETHICAL LEADERSHIP
Intermediate
MEETING FACILITATION
Intermediate
MEETING FACILITATION
Intermediate
NEEDS ASSESSMENT
Intermediate
NEEDS ASSESSMENT
Intermediate
PROJECT COLLABORATION
Intermediate
PROJECT COLLABORATION
Intermediate
PROJECT COORDINATION
Intermediate
PROJECT COORDINATION
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
CARE COORDINATION
Intermediate
CARE COORDINATION
Intermediate
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
SUPPLIER MANAGEMENT
Intermediate
SUPPLIER MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CULINARY ARTS
Intermediate
CULINARY ARTS
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
END TO END ENCRYPTION
Intermediate
END TO END ENCRYPTION
Intermediate
OPERATIONAL REPORTING
Intermediate
OPERATIONAL REPORTING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SUPERVISION
Intermediate
SUPERVISION
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CULINARY ARTS
Intermediate
CULINARY ARTS
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
END TO END ENCRYPTION
Intermediate
END TO END ENCRYPTION
Intermediate
OPERATIONAL REPORTING
Intermediate
OPERATIONAL REPORTING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SUPERVISION
Intermediate
SUPERVISION
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
PRODUCT PROMOTION
Intermediate
PRODUCT PROMOTION
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES OPERATIONS
Intermediate
SALES OPERATIONS
Intermediate
SALES SUPPORT
Intermediate
SALES SUPPORT
Intermediate

Social profiles

Languages

English

Expert

Malayalam

Native Speaker

Hindi

Intermediate

Hobbies and interests

Blood Donation Camp, Social Service Activities