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تم إلغاء حظر المستخدم بنجاح
محمد رشاد, Transport Coordinator

محمد رشاد

Transport Coordinator·Concours Hippique International Al Shaqab; Almana Holding W.L.L

قطر

ماجستير, Master of Socialwork

الخبرة العملية

مجموع سنوات الخبرة: 5 سنوات, 11 أشهر

Transport Coordinator

يناير 2026 - فبراير 2026

Concours Hippique International Al Shaqab; Almana Holding W.L.L

الدوحة، قطر •هجين

يناير 2026 - فبراير 2026

• Interacted directly with VIP guests, visitors, and staff, providing guidance and ensuring a smooth and positive customer experience across multiple service points.
• Assisted guests with inquiries, promoted available services, and ensured efficient coordination of transport solutions based on customer needs.
• Maintained strong communication with operations, hospitality, and security teams to deliver seamless service in a high-traffic environment.
• Managed high-volume customer flow, ensuring quick response, service efficiency, and customer satisfaction.
• Monitored service quality and resolved customer concerns promptly to enhance overall experience.
• Maintained accurate service records and reports to support operational tracking and service improvement.
مجال الشركة:
الأنشطة الرياضية والخارجية

Project Coordinator

سبتمبر 2024 - يناير 2025

Trend: Team Resource for Education and National Development

Kozhikode، الهند •هجين

سبتمبر 2024 - يناير 2025

• Engaged with large audiences during FuFe’25 event, assisting participants, providing information, and promoting event activities and services.
• Coordinated with multiple teams to ensure smooth customer flow, high engagement, and positive attendee experience.
• Supported communication and outreach efforts to increase participation and awareness of event offerings.
• Managed participant inquiries, registrations, and on-site assistance, ensuring efficient service delivery.
• Tracked engagement data and feedback to support improvements in service quality and event performance.
• Assisted in onboarding and guiding volunteers to ensure consistent and customer-focused service delivery.
مجال الشركة:
مراكز التدريب والتعليم

Banquet and Event Manager

أبريل 2019 - يوليو 2024

Palacio Catering Management

Malappuram، الهند •هجين

أبريل 2019 - يوليو 2024

• Delivered direct customer service in high-volume event settings, interacting with guests to ensure satisfaction and positive service experiences.
• Promoted services and offerings to clients, supporting business growth through customer engagement and service excellence.
• Handled customer inquiries, resolved issues, and built strong relationships to enhance repeat business and client retention.
• Supervised service teams to ensure professional presentation, service quality, and customer-focused delivery.
• Coordinated with vendors and internal teams to ensure timely and efficient service aligned with customer expectations.
• Maintained service standards and contributed to improving customer experience in fast-paced environments.
مجال الشركة:
المطاعم وخدمات الطعام

Administrative Associate

سبتمبر 2021 - يناير 2022

Government Community Health Centre

Malappuram، الهند •هجين

سبتمبر 2021 - يناير 2022

• Managed front-desk operations, assisting patients and visitors with inquiries and guiding them to appropriate services.
• Communicated clearly with service users, ensuring accurate information delivery and smooth service flow.
• Handled high-volume interactions in a sensitive environment while maintaining professionalism and empathy.
• Supported coordination between departments to ensure efficient service delivery and customer satisfaction.
• Maintained accurate records and ensured proper handling of confidential information.
مجال الشركة:
خدمات الرعاية الصحية الأخرى

التعليم

University of calicut

أبريل 2024

أبريل 2024

ماجستير، Master of Socialwork

الهند

University of Calicut

أبريل 2022

أبريل 2022

بكالوريوس، Bachelor of Arts

الهند

Skills

ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
CARE COORDINATION
Intermediate
CARE COORDINATION
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
SUPPLIER MANAGEMENT
Intermediate
SUPPLIER MANAGEMENT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
APPROVED SOCIAL WORKER
Intermediate
APPROVED SOCIAL WORKER
Intermediate
BUDGET DEVELOPMENT
Intermediate
BUDGET DEVELOPMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
PUBLIC SERVICE
Intermediate
PUBLIC SERVICE
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
USER CONTROLS
Intermediate
USER CONTROLS
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
DOCUMENT MANAGEMENT
Intermediate
DOCUMENT MANAGEMENT
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
ETHICAL LEADERSHIP
Intermediate
ETHICAL LEADERSHIP
Intermediate
MEETING FACILITATION
Intermediate
MEETING FACILITATION
Intermediate
NEEDS ASSESSMENT
Intermediate
NEEDS ASSESSMENT
Intermediate
PROJECT COLLABORATION
Intermediate
PROJECT COLLABORATION
Intermediate
PROJECT COORDINATION
Intermediate
PROJECT COORDINATION
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
CARE COORDINATION
Intermediate
CARE COORDINATION
Intermediate
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
SUPPLIER MANAGEMENT
Intermediate
SUPPLIER MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CULINARY ARTS
Intermediate
CULINARY ARTS
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
END TO END ENCRYPTION
Intermediate
END TO END ENCRYPTION
Intermediate
OPERATIONAL REPORTING
Intermediate
OPERATIONAL REPORTING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SUPERVISION
Intermediate
SUPERVISION
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CULINARY ARTS
Intermediate
CULINARY ARTS
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
END TO END ENCRYPTION
Intermediate
END TO END ENCRYPTION
Intermediate
OPERATIONAL REPORTING
Intermediate
OPERATIONAL REPORTING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SUPERVISION
Intermediate
SUPERVISION
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
PRODUCT PROMOTION
Intermediate
PRODUCT PROMOTION
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES OPERATIONS
Intermediate
SALES OPERATIONS
Intermediate
SALES SUPPORT
Intermediate
SALES SUPPORT
Intermediate

حسابات مواقع التواصل الاجتماعي

اللغات

الانجليزية

متمرّس

الملايام

اللغة الأم

الهندية

متوسط

الهوايات والاهتمامات

Blood Donation Camp, Social Service Activities