Ramp Operations Team Leader
DNATA (EMIRATES GROUP)
مجموع سنوات الخبرة :14 years, 9 أشهر
Provides leadership and direct supervision to a team of staff, who are undertaking all loading & equipment operation activities to handle in-coming and outgoing flights as allocated.
• Responsible for supervising the loading and off-loading of aircraft in accordance with the loading instructions, liaising with all departments and sections where required. Ensures that any loading deviation is authorised by the Dispatcher/Load Control before the release of an aircraft.
• Effectively liaise with all concerned sections to ensure that adequate serviceable loading and offloading equipment is available on time for flight handling.
• Strictly comply with all relevant company Standard Operating Procedures, Work Instructions, and Airport Authority Standards and Regulatory requirements. Responsible for all safety issues and ensures that all team members comply with the laid down safety regulations at all times. Immediately reports to the Dispatcher any damage to aircraft, equipment or any injury to a team member.
• Works under time constraints to ensure the safe on time departure of aircraft, and that the service delivery targets and schedules are consistently met within the boundaries of safety and regulatory requirements.
• Briefs team members, allocates tasks and oversees activities. Directs the multi-tasked team to undertake all turnaround activities, participates as required, and keeps the dispatcher updated on progress.
• Carries out on-going performance management by undertaking reviews & assessments, identifying training needs and coaching and supporting the on-job-training of all team members.
• Ensures that the pushback procedure is carried out efficiently and safely. Provides headset communication assistance whenever required.
• Completes all pre and post flight activities, and any other administrative requirements.
Working at the mumbai international Airport working at the all allocation including baggage area, checkin area, boarding area and ramp area all activities
Making fresh reservation, amending PNR's, Helping guests with flight details over calls
Handelling events with the help of event head
Post graduate diploma in management