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Mohammed Othman, Quality Assurance Manager

Mohammed Othman

Quality Assurance Manager·YUM! - KFC & Pizza Hut

Palestine

Master's degree, Sustainable Food Technology and Management

Work experience

Total years of experience: 12 years, 5 months

Quality Assurance Manager

December 2017 - Present

YUM! - KFC & Pizza Hut

Ramallah and Al Bireh, Palestine

December 2017 - Present

+ Supplier Quality Assurance

o Plan, organize and execute suppliers’ annual audits as per YUM! Standards and guidelines 100% of suppliers passed 2019 audits -Tier 1
o Accountable to drive suppliers` compliance via supporting manufacturing capability building
o Leading and monitoring new processes and products prior to launch in stores in collaboration with suppliers QA
o Analysing 200 raw material complaint and KPIs through executing exhaustive CAPA
o Profitably supporting 4 local suppliers, to develop their capabilities to meet YUM! standards

+ Quality & Food Safety Assurance

o Leading multiple projects with cross functional teams of more than 700 employee to pass annual audits and having a consistent food safety culture
o Annually strengthen 21 Restaurants` food safety and quality standards to comply with YUM! Robust approaches
o Customers complaint management and corrective actions follow-up
o Products/ machinery innovation: controlling potential risks and building required procedures
o In charge of building all risk assessments of different disciplines to the company

Company industry:
Catering, Food Service, & Restaurant
Job role:
Quality Control

Senior Food Safety and Quality Systems Consultant – Owned enterprise

January 2017 - Present

Techno-Quality for Management Consultancy

Ramallah and Al Bireh, Palestine

January 2017 - Present

o In charge of building: ISO standards, HACCP, FSSC 22000, BRC and Global GAP
o Providing dedicated services in the field of business continuity and sustainable planning
o On site internal auditing to supports enterprises succeeding their audits efficiently

Company industry:
Business Consultancy Services
Job role:
Consulting

Quality Management Engineer – Internship

March 2017 - September 2017

Ebly - Mars / Axéréal

France

March 2017 - September 2017

o Launched and installed the new Corrective Action Preventive Action (CAPA) tool
o Successfully managed customer complaints, by maintaining it below the global target
o Led and followed deep dive investigation of customer complaints internally and externally

Company industry:
Food & Beverage Production
Job role:
Quality Control

Quality Engineer - Industrial Project

September 2016 - December 2016

Cerf Dellier Co.

France

September 2016 - December 2016

o Developed and optimized the quality of sugar free fondant product for diabetic people

Company industry:
Food & Beverage Production
Job role:
Quality Control

Quality Manager Assistant - Internship

May 2016 - August 2016

Mérieux Nutrisciences (Silliker)

France

May 2016 - August 2016

o Initialized and created complex HACCP principles in the biggest laboratory in Europe

Company industry:
Laboratory & Quality Control
Job role:
Quality Control

Food safety and quality systems consultant

December 2013 - August 2015

Business Excellence Services Company

Ramallah and Al Bireh, Palestine

December 2013 - August 2015

o Strongly participated in building and enforcing divergent quality systems: ISO 9001:2008, HACCP, FSSC 22000, ISO 22000, BRC and Global GAP
o Engaged in internal audit practices in different agribusiness enterprises
o Inspected food factories in compliance with international parties; WFP, SGS

Company industry:
Business Consultancy Services
Job role:
Quality Control

Auditor Assistant – Internship

June 2012 - July 2012

Palestine Standards Institute

Ramallah and Al Bireh, Palestine

June 2012 - July 2012

o Audited national legislation and quality systems in food companies
o Inspected and monitored food products and labelling

Company industry:
Management Consulting
Job role:
Quality Control

Quality Assurance Assistant-Internship

May 2012 - June 2012

Golden Wheat Mills

Ramallah and Al Bireh, Palestine

May 2012 - June 2012

o Quality assurance of wheat flour during all steps of production

Company industry:
Food & Beverage Production
Job role:
Quality Control

Administrative Assistant-Internship

October 2010 - January 2011

Seeds of Peace

Ramallah and Al Bireh, Palestine

October 2010 - January 2011

o Organized and participated in networking with different parties
o Supported implementing projects and administrative tasks

Company industry:
Administration Support Services
Job role:
Administration

Education

ISA Lille University

September 2017

September 2017

Master's degree, Sustainable Food Technology and Management

France

GPA (point): 13.25 out of 20

GPA (point): 13.25 out of 20

Quality Safety Environment Management Systems (ISO 9001:2015, ISO 14001:2015, ISO 22000, HACCP, IFS, BRC V7), quality control and analysis (microbiology, biochemistry), waste management, food chains, production management, project management, environmental footprint, Industrial risk management and integrated quality management system

Al-Quds University

June 2013

June 2013

Bachelor's degree, Food Technology

Palestine

GPA (percentage): 79.1%

GPA (percentage): 79.1%

Skills

Leadership skills
Expert
Leadership skills
Expert
Critical thinking
Expert
Critical thinking
Expert
Communication skills
Expert
Communication skills
Expert
Conflict resolution
Expert
Conflict resolution
Expert
International expierence
Expert
International expierence
Expert
Auditing expertise
Expert
Auditing expertise
Expert
Process enhancement
Expert
Process enhancement
Expert
Management skills
Expert
Management skills
Expert
Food safety
Expert
Food safety
Expert
Continuous improvement
Expert
Continuous improvement
Expert
GFSI schemes
Expert
GFSI schemes
Expert
Time management
Expert
Time management
Expert
Capacity building
Expert
Capacity building
Expert

Languages

Arabic
Native Speaker
English
Expert
German
Beginner
French
Intermediate

Memberships

Seeds of Peace

Member of Seeds of Peace International Institute

June 2008

Encompass Trust

International volunteer

November 2013

Training and Certifications

Certifications
FSSC 22000 Lead Auditor
Feb 2020 - Feb 2025
Internal QMS Auditor Training Course - IRCA
May 2014

Training
Project Management Professional
RITAJ
Apr 2020
YUM! Global QA College
YUM! CEE
Nov 2019
Product Excellence College
YUM! International
Jun 2019
Chemicals cleaning, sanitation and safety training
EcoLab
Mar 2019
Restaurant Food Safety College
KFC CEE
Feb 2018
Managing risk in an evolving supply chain
KFC CEE
Jun 2018
Restaurant food safety systems application
US Food Romania
Feb 2018
Preparation training course of ISO 9001:2015 transition
IRCA
Oct 2017
Technology and Entrepreneurship Intel course
EFE-Palestine
Nov 2014
Hazard Analysis and Critical Control Point
BESCO
Apr 2014
Entrepreneurship and Business training
OASIS 500
Sep 2013