Boutique Supervisor
AIGNER
Total years of experience :13 years, 9 Months
Responsibilities:
•To meet store sales targets on a monthly basis,
•Ensure Optimal Customer Service at all times.
•Ensures store administration is completed according to company policy and ISO standards.
•Consider the needs of customer at all times.
•Merchandising the store, weekly basis.
•Cash TILL handling.
•Merchandising the stocks by maintaining the Brand standards to make sure the store will be user friendly to all customers.
•Make sure the stock level of the store & giving customer feedback to the Store Manager.
•Action the best sellers & space management on weekly basis,
•Assisting the Store Manager for stock take, Seasonal SALE/Special Offer & any other promotional periods.
ACHIVEMENTS:
•IMPLEMETING EFFECTIVE SALES STRATIGIES WHICH Led TO ACHIEVE 110 % OF THE ANNUAL STORE TARGET OF 2018.
•Develop business strategies to expand our customers pool, store traffic and optimize profitability.
•Build and maintained a very strong loyal relation between the store and around 20 high end clients that visit and buy from the store on monthly basis.
•ASPINAL OF LONDON High End English goods (
/ACCOUNTABILITIES
•To meet store sales targets on a monthly basis.
•Ensure Optimal Customer Service at all times.
•Ensure the Customer Conversion and other Store Indicators meet or exceed the required standards set by the Management.
•Ensure Expense budget for own store is managed and that expenditure stays within agreed budgets.
•Ensures store administration is completed according to company policy and ISO standards.
•Ensures the Visual Standards and Guidelines set by the Brand Manager and principles are followed at all times.
•Ensure Shrinkage is kept within company standards, through implementation of Controls.
•Team Management, in terms of training, development, coaching and discipline where necessary.
•Sales and Customer Focus
•Consider the needs of customer at all times.
•Deals with Customer Complaints or Comments effectively and prevents future occurrences of the issue.
•Implements a high standard of customer focus within the store, through continual Coaching and development of the Sales team.
•Regularly assesses customer service standards within store, through analysis of the Conversion and other Store Indicators.
•Actively seeks ways to achieve or exceed shop sales targets.
•Ensures all members of team have an understanding of figures and targets to be achieved - Daily / weekly and monthly, through the morning meeting.
ACHIVEMENTS:
•Awarded the employee of the year of 2015
•COLLEZIONE ( Liwa Trading )
Assistant store in charge
KEY JOB DELIVERABLES/ACCOUNTABILITIES
•To meet store sales targets on a monthly basis.
•Ensure Optimal
Sales man in Grana bazzar in Hurgada, Egyp (GOLD, SILVER, FASHION, SOUVENIR)
(Lawyer) –