Network Engineer
Zain
مجموع سنوات الخبرة :14 years, 10 أشهر
Handling networks for customers in several places.
Switching (Different models of Cisco Catalyst switches)
VLANs
Wirelss controller
Cisco Prime Infrastructure
CiscoWorks LMS
Cisco ASDM
LAP
Call Manager
Stacking
IPTV (SnapTV brand)
• Configuring and troubleshooting routers like Huawei, TP-Link, Airlive and Seowon: DNS, IP, DHCP, Port Forwarding, VPN, WiFi settings.
• Resolving customers' problems on internet connections such as ADSL, 3G, 4G WiMAX, ETTH and FTTH.
• Resolve customer and network data faults.
• Ensure problems are resolved to the satisfaction of the customer within the defined KPIs.
• Working with various Data Performance and Fault Management tools.
• Govern and ensure strict adherence to fault handling procedures related to customers.
FCNSA - Fortinet Certified Network Security Administrator.
I was assigned for field work and further provided assistances to clients on-sites and/or remotely. I worked on
- Network Security (Fortinet & ZyXEL: Firewall, UTM: IPS, AV, AC, WF, and EF)
- Network (WLAN & LAN)
- Wireless Controller (Fortinet and Cisco)
- VPN’s (Static & Dynamic, Star & Mesh Topology, IPSec, SSL, PPTP and L2TP)
- Load Balancing
- High Availability
- Firewall policies
- Designing networking solutions
- DoS
- NAT
- Authentication
- Network troubleshooting
- Kaspesky Business (Admin Kit Server8, AV v6, SC9 and ES8)
- ISDN
- UPS installing & maintain (PCE and Inform brands)
- Working on Cisco WLC and LAP.
- Assisting with any proposals and solutions presentations.
- Monitoring network performance and implement performance tuning.
- Site survey
Technical support, network (Wireless & Wired) installation & troubleshooting, computer maintenance (software & hardware), helping customers onsite and/or remotely and MS outlook config. & troubleshooting.
Sometimes being Pre-Sales.
I was a Technical Support Engineer, I worked with a team to solve PCs Problems in HW and SW.
Sometimes, I do some internet services.
Graduating Project on Self Controlled Automobile SCA (Hardware circuits & Software Programming) This project is a simple robotic system aims at controlling a smart automobile into an obstacle avoiding system and performs other key procedures such as metal detection and capturing photos using a camera.
I got Honor Certificate of one of the best students they got above 90s %
