Quality assurance specialist
Ecco outsourcing
Total years of experience :13 years, 1 Months
-EDU EGYPT Courses ITI (Education Development for Universities in Egypt (EDU Egypt)” program. Certified from both The Ministry of Higher Education (MOHE) and The Ministry of Communication and Information Technology (MCIT). It focused on: The BPO Industry – Language Skills – Personal Skills – Presentation Skills – Customer Service Etiquette – Self Confidence – Team Work Skills – Computer Skills (Word – Excel – PowerPoint – Typing Speed).