Mohammed Samiulla

Installing, Configuring Richo Network printer & Scanners, Installation and troubleshooting of McAfee/Quick heal antivirus, Handling Active directory Users and Computers, Installing and troubleshooting of DATA card, Troubleshooting and supporting windows xp 7/8/10 operating system, Configuring and supporting Microsoft outlook 2010/2013, Troubleshooting the Hardware & software related problems, Providing remote support to the users through TeamViewer/Amy Admin, Handling of Incidents tickets by using Codesk Tool, Printer, scanner configuration and troubleshooting if paper jam, Handling OS related issues and troubleshooting, Installing Operating System using image/Disc, Managing installing and troubleshooting of Desktops, Printers and other computer peripherals, Configuring and testing of all office LAN, Responsible for call logging with vendor if laptop having issue with hardware related issues, Configuring And Trouble Shooting of Software’s, Troubleshooting of IP addressing issues, Installing Applications required by Company, Backing up data using In External Storage, Responsible for call logging with vendor if laptop having issue with hardware related issues, Coordinating with Network Team and trouble shoot network issues, Follow up is suppliers/Vendors