MELEONOR APOLONIO

▪ Directly reports to the Operations Manager Director regarding store operations
▪ Responsible for the overall daily store operations in achieving the business goal set
▪ Working with the Management in executing the company policies, rules and regulations
▪ Ensures high standard of guest service are being met and delivered to create a good working environment to both customers and Team members
▪ Responsible for the weekly schedule of Team Members (FOH)
▪ Conducts Performance review of all Team Members (FOH)
▪ Coordinates with the Purchasing Department regarding weekly Market List
▪ Ensure adherence to standard operating procedures of all Beverages served.
▪ Controls the Utility expenses as per the given budget
▪ Conducts monthly Inventory of Bar, Office Supplies and Restaurant Supplies
▪ Coordinates with the Corporate Italian Executive Chef regarding customer’s feedback on Products served

▪ Directly reports to the Operations Manager Director regarding store operations
▪ Responsible for the overall daily store operations in achieving the business goal set
▪ Working with the Management in executing the company policies, rules and regulations
▪ Ensures high standard of guest service are being met and delivered to create a good working environment to both customers and Team members
▪ Responsible for the weekly schedule of Team Members (FOH)
▪ Conducts Performance review of all Team Members (FOH)
▪ Coordinates with the Purchasing Department regarding weekly Market List
▪ Ensure adherence to standard operating procedures of all Beverages served.
▪ Controls the Utility expenses as per the given budget
▪ Conducts monthly Inventory of Bar, Office Supplies and Restaurant Supplies
▪ Coordinates with the Corporate Italian Executive Chef regarding customer’s feedback on Products served

Ensures consistency in adhering to Tossed Franchise Corporation standards are maintained
Responsible in the over-all store operations through achieving outlet business goal
Working with Management to develop and execute the marketing plan
Responsible in the manning schedule update
Responsible in maintaining the store safety and sanitation
Ensures high standard of guest service are being met
Recognizes performance input of every employee and motivate people in keeping up productivity level and high morale
Coordinates with raw product suppliers and equipments service providers when and as required
Conducts Performance Review of all Team members

Manage Business strategies & activities from development to implementation to achieve business objectives.
Create, source and manage an exciting range by market to deliver the business plan and the Starbucks experience. Establish each product’s role in core, seasonal and promotional ranges.
Develop and implement a promotional plan for each category according to the business plan
Maintain up-to-date Competitor, Customer & Business trends knowledge.
Identify challenges and opportunities and make recommendations to the business to act accordingly
Coach & mentor team, set goals & develop individuals on an ongoing basis.
Develop internal & external relationships & negotiate to achieve Business objectives.
Lead the Operations team in the implementation of the category in the stores to deliver on the Starbucks experience and on the financial objectives.
Work closely with the other Category Manager/s to integrate the plans and ensure they work together to deliver the business plan as defined by the line manager
Review Business critical information, make recommendations, communicate & facilitate solutions.

 Directly reports to Senior Operations Manager regarding store operations
 Responsible for 3 important outlets (Wafi, BurJuman, & Karama Branches)
with workforce of over 30 staff
 Implemented store productivity guidelines and objectives through strategic planning, scheduling and coordination with restaurant managers
 Review sales performance of outlets in line with store sales objectives regularly and provides support with outlet managers in achieving targets
 Conducts Performance Review of Restaurant Managers
 Conducts monthly area meeting with the outlet in-charge
 Conducts quarterly service report & monthly quality audit
 Recognizes performance input of every employee and motivate people in keeping up productivity level and high morale
 Coordinates with raw product suppliers and equipments service providers when and as required
 Provides assistance in perspective lay-out design for new store opening projects

 Directly reports to Senior Operations Manager regarding store operations
 Responsible for 3 important outlets (Wafi, BurJuman, & Karama Branches)
with workforce of over 30 staff
 Implemented store productivity guidelines and objectives through strategic planning, scheduling and coordination with restaurant managers
 Review sales performance of outlets in line with store sales objectives regularly and provides support with outlet managers in achieving targets
 Conducts Performance Review of Restaurant Managers
 Conducts monthly area meeting with the outlet in-charge
 Conducts quarterly service report & monthly quality audit
 Recognizes performance input of every employee and motivate people in keeping up productivity level and high morale
 Coordinates with raw product suppliers and equipments service providers when and as required
 Provides assistance in perspective lay-out design for new store opening projects