MELEONOR APOLONIO, Dining Manager

MELEONOR APOLONIO

Dining Manager

Vikings Group of Company - La Vita Ristorante Italiano

Location
Philippines
Education
Bachelor's degree, Bachelor of Science in Hotel & Restaurant Management
Experience
31 years, 4 Months

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Work Experience

Total years of experience :31 years, 4 Months

Dining Manager at Vikings Group of Company - La Vita Ristorante Italiano
  • Philippines
  • My current job since July 2018

▪ Directly reports to the Operations Manager Director regarding store operations
▪ Responsible for the overall daily store operations in achieving the business goal set
▪ Working with the Management in executing the company policies, rules and regulations
▪ Ensures high standard of guest service are being met and delivered to create a good working environment to both customers and Team members
▪ Responsible for the weekly schedule of Team Members (FOH)
▪ Conducts Performance review of all Team Members (FOH)
▪ Coordinates with the Purchasing Department regarding weekly Market List
▪ Ensure adherence to standard operating procedures of all Beverages served.
▪ Controls the Utility expenses as per the given budget
▪ Conducts monthly Inventory of Bar, Office Supplies and Restaurant Supplies
▪ Coordinates with the Corporate Italian Executive Chef regarding customer’s feedback on Products served

Dining Manager at Vikings Group of Company - La Vita Ristorante Italiano
  • Philippines
  • My current job since July 2018

▪ Directly reports to the Operations Manager Director regarding store operations
▪ Responsible for the overall daily store operations in achieving the business goal set
▪ Working with the Management in executing the company policies, rules and regulations
▪ Ensures high standard of guest service are being met and delivered to create a good working environment to both customers and Team members
▪ Responsible for the weekly schedule of Team Members (FOH)
▪ Conducts Performance review of all Team Members (FOH)
▪ Coordinates with the Purchasing Department regarding weekly Market List
▪ Ensure adherence to standard operating procedures of all Beverages served.
▪ Controls the Utility expenses as per the given budget
▪ Conducts monthly Inventory of Bar, Office Supplies and Restaurant Supplies
▪ Coordinates with the Corporate Italian Executive Chef regarding customer’s feedback on Products served

Store Manager at Tossed Fresh Food Fast Restaurant LLC
  • United Arab Emirates - Abu Dhabi
  • My current job since January 2016

Ensures consistency in adhering to Tossed Franchise Corporation standards are maintained
Responsible in the over-all store operations through achieving outlet business goal
Working with Management to develop and execute the marketing plan
Responsible in the manning schedule update
Responsible in maintaining the store safety and sanitation
Ensures high standard of guest service are being met
Recognizes performance input of every employee and motivate people in keeping up productivity level and high morale
Coordinates with raw product suppliers and equipments service providers when and as required
Conducts Performance Review of all Team members

Store Manager at Alshaya Group/Starbucks Coffee
  • United Arab Emirates
  • February 2012 to December 2015

Manage Business strategies & activities from development to implementation to achieve business objectives.
Create, source and manage an exciting range by market to deliver the business plan and the Starbucks experience. Establish each product’s role in core, seasonal and promotional ranges.
Develop and implement a promotional plan for each category according to the business plan
Maintain up-to-date Competitor, Customer & Business trends knowledge.
Identify challenges and opportunities and make recommendations to the business to act accordingly
Coach & mentor team, set goals & develop individuals on an ongoing basis.
Develop internal & external relationships & negotiate to achieve Business objectives.
Lead the Operations team in the implementation of the category in the stores to deliver on the Starbucks experience and on the financial objectives.
Work closely with the other Category Manager/s to integrate the plans and ensure they work together to deliver the business plan as defined by the line manager
Review Business critical information, make recommendations, communicate & facilitate solutions.

Senior Restaurant Manager at OTHERSAl Abbas Company-Food & Life Division - Marrybrown Restauran
  • United Arab Emirates
  • November 2003 to January 2012

 Directly reports to Senior Operations Manager regarding store operations
 Responsible for 3 important outlets (Wafi, BurJuman, & Karama Branches)
with workforce of over 30 staff
 Implemented store productivity guidelines and objectives through strategic planning, scheduling and coordination with restaurant managers
 Review sales performance of outlets in line with store sales objectives regularly and provides support with outlet managers in achieving targets
 Conducts Performance Review of Restaurant Managers
 Conducts monthly area meeting with the outlet in-charge
 Conducts quarterly service report & monthly quality audit
 Recognizes performance input of every employee and motivate people in keeping up productivity level and high morale
 Coordinates with raw product suppliers and equipments service providers when and as required
 Provides assistance in perspective lay-out design for new store opening projects

Front of the House Manager at Soundstage Bar and Restauran
  • Philippines
  • September 1997 to December 2002

 Directly reports to Senior Operations Manager regarding store operations
 Responsible for 3 important outlets (Wafi, BurJuman, & Karama Branches)
with workforce of over 30 staff
 Implemented store productivity guidelines and objectives through strategic planning, scheduling and coordination with restaurant managers
 Review sales performance of outlets in line with store sales objectives regularly and provides support with outlet managers in achieving targets
 Conducts Performance Review of Restaurant Managers
 Conducts monthly area meeting with the outlet in-charge
 Conducts quarterly service report & monthly quality audit
 Recognizes performance input of every employee and motivate people in keeping up productivity level and high morale
 Coordinates with raw product suppliers and equipments service providers when and as required
 Provides assistance in perspective lay-out design for new store opening projects

DUTY MANAGER at Hotel Nikko Saipan
  • United Arab Emirates
  • June 1994 to October 1995
Supervisor at Angelino’s Pizza & Pas
  • Philippines
  • August 1990 to May 1994
RECEPTIONIST at Kamayan Restauran
  • Philippines
  • May 1990 to August 1990
RESTAURANT MANAGER at Al Abbas Company-Food & Life Division Marrybrown Fast Food Restauran
  • United Arab Emirates
  • to
PRACTICUM at Hotel Nikko Manila Garden Basic Management Skills
  • United Arab Emirates
  • to

Education

Bachelor's degree, Bachelor of Science in Hotel & Restaurant Management
  • at University of Santo Thomas
  • January 1990
High school or equivalent, Hotel and Restaurant Management
  • at Asian Institute of Managemen

courses: Systematic Managerial Analysis Quick Service Restaurant

Specialties & Skills

BUSINESS PLANS
BUSINESS STRATEGY
COACHING
FINANCIAL
MARKET PLANNING
MARKETING
MENTORING

Languages

English
Expert