Mohammed Sayed

Customer service & Contact center Officer à University of Jazeera

• Émirats Arabes Unis - Dubaï
• Je travaille ici depuis décembre 2014

Obtains client information by answering telephone calls; interviewing
clients; verifying information.
 Determines eligibility by comparing client information to requirements.
 Establishes policies by entering client information; confirming pricing.
 Informs clients by explaining procedures; answering questions; providing information.
 Maintains communication equipment by reporting problems.
 Maintains and improves quality results by adhering to standards and guidelines;
recommending improved procedures.
 Updates job knowledge by studying new product descriptions; participating in educational
opportunities.
 Accomplishes sales and organization mission by completing related results as needed.

call center agent à rta

• Émirats Arabes Unis - Dubaï
• octobre 2013 à septembre 2014

call center supervisor à Nile Company

• Egypte - Le Caire
• juillet 2011 à octobre 2013