operation manager
AET -Telecommunication
مجموع سنوات الخبرة :11 years, 4 أشهر
.Maintains the work structure by updating job requirements and job descriptions for all positions.
•Maintains organization staff by establishing a recruiting, testing, and interviewing program counseling managers on candidate selection; conducting and analyzing exit interviews recommending changes.
•Prepares employees for assignments by establishing and conducting orientation and training programs.
•Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions recommending, planning, and implementing pay structure revisions.
•Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
•Operational work with Etisalat Egypt in the field of retail branches.
•Branches construction and preparation.
•Coordination with government agencies.
•Supervising the new staff appointments.
•Dealing with the problems of branches and work to solve them.
•Implement a detailed strategy on the existing franchising portfolio to ensure the financial improvement of the business.
•Proactively develop and maintain relationships with franchisor..
• Proactively provide consultative support through financial and management information analyses, reports and recommendations.
•Proactively search out growth opportunities and liaise with property department in securing new sites.
•Advise management on methods to ensure continuous operational improvement to generate additional revenue drivers.
•Prepare activity reports to inform management of the status and implementation plans of programmers, services, and quality initiatives.
• Conduct quarterly franchisee reviews to determine the general standing of franchisees within the system and to discuss future growth plans and/or corrective actions required.
• Actively engage with the marketing department to develop region specific marketing campaigns and any specific events.
o Marketing strategies
o Financial strategies
o Personnel strategies
• Identify potential problems.
• Coordinate throughout the planning process and revise and adjust the plan in light of results achieved and changing conditions.
• Dealing with crises that may arise on the (internal and external)
• Achieve good reputation of the institution (after accepting the notion that the best convince) of the services provided by or better.
(Assistant manager)
IDEAL Institute for
Technological Studies sophisticated
National Telecommunication Institute (NTI) Scientific supervision
* From may 2004 till April 2006
Main responsibilities:
• Establish policies: o Marketing strategies
o Financial strategies
o Personnel strategies
• Identify potential problems.
• Teaching course: (Word, Power point, E- mails, Internet, Front Page Business Administration, Foreign Trade and economics)
(supervisor Administrative)
supervisor on the Qualification exams for the IT Professional Training Program
During form 25\9\2005 to 6\1\2006
(synergy Cairo) Supervision Instructions for both MCIT and NTI team)
* From 25\9\2005 to 6\1\2006
Main responsibilities: • Supervision of the student's examinations.
• Verification of the applicants and Interviews required.
• Solution the problems that occur during exams.
• Send the Result of students daily.
( Director of Public Relations)
Technology center for Information Technology & computer science
* From Jan 2004 to august 2005
Main responsibilities:
• Conduct research and studies to provide adequate information base.
• Provide advice and counsel those in need, or when necessary.
• Producing a publication, this defines the organization and its services.
• Dealing with crises that may arise on the (internal and external)
(Marketing Specialist)
Omega company for sales accounting programs
* form 2002 to 2003
Main responsibilities:
• Search for new clients.
• Set the bases for organizing personal sales force structure.
• Search for prospective clients and access them.
• Marketing strategies.
Dear Sir,
It is honor to me introducing myself to your great Institution with all hopes to be one of your motivated staff.
I'm graduate from faculty of commerce and business administration..department of foreign trade.. Helwan University