Learning And Development Manager
National Water Company
Total des années d'expérience :26 years, 5 Mois
1. Collecting all training needs from focal points.
2. Conducting TNA on yearly basis for HQ.
3. Coordinating with vendors and giving them NWC requirements.
4. Handling training evaluation.
5. Summarizing training results and reporting them monthly.
6. Assisting “Change Management” team whenever needed.
7. Working with IT to develop HR services (ERP).
8. Enhancing HR self- services (ERP).
9. Following up with all training centers regarding their reports.
10. Analyzing all training plans reports received from training centers.
11. Summarizing all monthly reports in one yearly report.
12. Receiving group’s training requests from departments through focal points.
13. Finding suitable vendors.
14. Coordinating all logistics
15. Creating RFP’s.
16. Ensuring the payment.
1. Build cost of operations model.
2. Assign tasks and rules for all operations team in corporate sector.
3. Build country operations team.
4. Build country operations expenses budget.
5. Reduce cost of operations, finding alternatives.
6. Follow up and supervise operations activities (including visits to branches).
7. Follow up budget and control expenses.
8. Report activities to CSVP.
1. Hire, supervise, and develop New Horizons Computer Learning Center personnel to ensure a highly motivated and efficient staff. Maintain a sales-driven attitude among all department staff.
2. Supervise and develop the Sales Manager to ensure a highly motivated and efficient sales staff. Ensure that the New Horizons sales process is followed, meeting revenue objectives and cash collection objectives.
3. Supervise and develop the Training Manager and Operation Manager to ensure a highly motivated and efficient instructor staff that delivers high quality training.
4. Supervise and develop the Facilities Manager to ensure a highly motivated and competent staff that provides timely and effective support for training delivery.
5. Develop, administer, and is accountable for the New Horizons Computer Learning Center operating budget
6. Assume responsibility for all equipment and supplies, establish reasonable procedures and controls to protect assets from damage and theft.
1. Assuring best practice of reducing cost within Riyadh region.
2. Operations manager responsiblities for Riyadh region.
3. Develop, administer, and is accountable for the departments operating budget for Riyadh region.
4. Develop and recommend budgeting requirements for instructors and other resources required for training Riyadh region.
1 Operations manager responsiblities.
2 Develop, administer, and is accountable for the departments operating budget.
3 Develop and recommend budgeting requirements for instructors and other resources required for training.
1. Direct, supervise, and develop the Operation Department personnel to ensure a highly motivated and efficient staff.
2. Create the trimester schedule.
3. Direct the optimum utilization of instructors, classrooms, computers, and other resources to deliver training.
4. Establish and maintain systems to monitor student attendance by each class.
5. Assign instructors and other resources considering the student demand and the objectives approved by the General Manager. Approve independent instructor contracts.
6. Coordinate class schedules and proposed changes with Sales Manager.
7. Research special request and advise Sales Manager as appropriate.
8. Monitor on-site training delivery costs.
1. Responsible for scheduling instructors, classrooms, and resources necessary to deliver training.
2. Create the trimester schedule.
3. Direct the optimum utilization of instructors, classrooms, computers, and other resources to deliver training.
1. Responsible for clerk work such as filing records and organizing files.
2. Reading and analyzing auction surveys.
University Degree
Associates of Arts degree
English Language
High School Diploma