Department Retail Manager
Home Centre - Landmark Group
مجموع سنوات الخبرة :14 years, 10 أشهر
• Responsible for managing the overall functioning of the assigned department
• Store size 66, 000 square feet.
• Handling team strength of 20 staffs in furniture
• Ensure maximum profitability for the department, meeting sales targets, including motivating staff to do so. • Detail market survey reports, covering market condition/competitor survey & business potential.
• Identifying current and future customer requirements by establishing rapport with potential and actual customers and other people in a position to understand service requirements.
• Maintaining department standard / floor walk book / DTBC /damages /non trading / back store / House Keeping.
• Assets and people management.
• Introducing new programs to the department’s team and training and keeping the team motivated to deliver
targets.
• Monitoring of Ageing stocks.
BUSINESS DEVELOPMENT MANAGER Key Responsibilities
• Identifying and generating sales leads.
• Pitching services to new clients and maintaining good working relationship with existing and new clients. • Cold calling prospective customers.
• Discussing promotional strategies and activities with the marketing department.
• Implementing alternative and innovative ideas for achieving new business.
• Liaise with travel partners, including airlines and hotels, to manage bookings.
• Training personnel and helping team members develop their skills.
BUSINESS DEVELOPMENT MANAGER Key Responsibilities
• Identifying and generating sales leads.
• Pitching services to new clients and maintaining good working relationship with existing and new clients. • Cold calling prospective customers.
• Discussing promotional strategies and activities with the marketing department.
• Implementing alternative and innovative ideas for achieving new business.
• Liaise with travel partners, including airlines and hotels, to manage bookings.
• Training personnel and helping team members develop their skills.
KEY RESPONSIBILITIES
• Responsible for managing the overall functioning of the store.
• Ensures maximum profitability for the store.
• Detail market survey reports, covering market condition/competitor survey & business potential.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Maintaining shop standard / floor walk book / dtbc /damages /non trading / back store / House Keeping.
• Assets and people management.
• Introducing programs to the store’s team and training and keeping the team motivated to deliver targets.
• Responsible for managing the overall functioning of the store
• Store size 44, 000 square feet.
• Handling team strength of 44 staffs.
• Ensures maximum profitability for the store.
• Detail market survey reports, covering market condition/competitor survey & business potential.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Maintaining shop standard / floor walk book / dtbc /damages /non trading / back store / House Keeping.
• Assets and people management.
• Introducing programs to the store’s team and training and keeping the team motivated to deliver targets.
• Monitoring of Ageing stocks.
entire• Maintaining relation with the existing and new customers.
• Assets and people management.
• Developing sale of furniture and accessories through store.
• Introducing programs to the store’s team and training and keeping the team motivated to deliver targets.
• Buy back
• Providing support to customers and coordinating with service department.
• Cash and stock handling and making report on time.
operations
• Organizing and conducting training programs, to enhance selling skills.
• Resolving stocks supply issues of Telecom Accessories and Handsets.
• Maintaining of Mark up and Mark down price and margins.
• Achievement of sale targets for Telecom and Telecom Accessories.
• Responsible for controlling of Telecom and Telecom Accessories ageing at the store level.
KEY RESPONSIBILITIES
• Maintaining relation with the existing and new customers.
• Assets and people management.
• Developing sale of mobile handsets and accessories through store.
• Introducing programs to the store’s team and training and keeping the team motivated to deliver targets.
• Buy back
• Providing support to customers and coordinating with service department.
• Cash and stock handling and making report on time.
• Achieving sales targets with the team.
• Making reports of daily sales and submitting it to the manager.
• Handling customer related issues / complaints.
• Maintaining stock and cash handling.
• Giving product training to new joinees.
• Exploring new avenues for sales.
• Ensuring that month end and cycle end target is met in accordance with the given target.
• Direct interaction with customers.
passed 10+2 from isc board year 2001 from St.Thomas Boy's School,Kolkata